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Account Director (Remote, Ottawa)

Blacksmith Agency

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Director you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

  • Account Management
  • Full time
  • Remote (USA or Canada)

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Director you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

What You Will Own

  • Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
  • Upsells and expansion: finding the next project inside each client and selling it.
  • A seven-figure annual quota across retention and upsells.
  • Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

  • Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
  • A record of keeping clients and selling them more work, with numbers you can walk us through.
  • Comfort carrying a quota.
  • Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.

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Vacancy posted 4 hours ago
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