Director Central Pharmacy Operations

Lead national pharmacy operations from Mississauga with strategic leadership, financial accountability, and oversight of Central Assist teams across Canada.Shoppers Drug Mart is hiring a Director, Central Assist Operations for an 18 month contract within Central Pharmacy Services. The role leads centralized, non-production and cognitive pharmacy services while supporting operational excellence, regulatory compliance, and consistent service. You will translate strategy into scalable operating models, manage performance, and support national program expansion.Key Responsibilities:
Direct multiple Central Assist teams and national operational programsExecute strategies, governance structures, and standardized operating modelsDeliver EBIT savings, productivity improvements, and financial commitmentsScale programs while maintaining quality, service, and productivity standardsLead continuous improvement, risk management, and leadership developmentRequirements:
Ontario pharmacist license in good standing, Part ACurrent professional liability insurance and pharmacy degreeProgressive leadership experience in pharmacy or healthcare operationsExperience managing teams, budgets, productivity, and financial targetsKnowledge of pharmacy workflows, regulations, quality, and patient safetyShape Central Assist operations at Shoppers Drug Mart through scalable leadership, financial discipline, compliance, and pharmacy service excellence.
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