Manager, Production

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site

Job Description

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada’s capital city. Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock ’n’ roll flair. The moment you step inside, you’ll be transported into a world of music, memorabilia and non‑stop excitement. Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Company: Hard Rock Ottawa Hotel & Casino
Location: Ottawa, Ontario
Job Type: Fulltime Permanent
Is this a current vacancy? Yes, this is an existing open position.
Compensation: CAD $56,682 – $74,772 / Yr.

Under the direction of the Director of Entertainment, the Manager of Production oversees the production of entertainment, stage operations, showroom operations, and related entertainment venues/areas such as lounges. Build business/market share by utilizing brand amenity programs to leverage as Hard Rock’s differentiator in the hospitality space.

• Keep track of event budgets and contractual agreements as advance and events are in motion.
• Scheduling of Production staff, Audio, Lighting, Video, Stagehands, Riggers, Runners, and other technical roles for each event.
• Assists in development and administration of capital, operating, and staffing budgets.
• Develops policies and procedures related to Entertainment & Promotions Department to ensure efficient and effective operations.
• Provides appropriate long‑range plans as required.
• Implements, oversees, and insures accurate inventory control for all entertainment equipment.
• Ensures similar accurate accounting of all labor and related costs for all acts.
• Maintains professional relationships with all artists.
• Supervisory requirements: interviews, hires, trains, schedules, appraises, and supervises all directly assigned personnel.
• Knowledge of the Hard Rock policies, procedures, and operations.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard‑free work environment within area of responsibility.
• Ability to read and comprehend industry periodicals and write detailed reports, memos, or letters.
• Must possess strong communication and presentation skills.
• Ability to deal with problems involving several variables in unique situations.
• Required to become proficient with department specific computer programs.
• Physical demands: this position requires periods of sitting, writing, standing, lifting (10‑30 lbs), walking and keyboarding.
• Working conditions/environment: entertainment environment; hectic fast paced, often crowded and noisy, sometimes smoke‑filled (haze and special effects).
• Other duties assigned.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

• Bachelors degree from an accredited college/university or equivalent;
• Three (3) to Five (5) years of related experience; or equivalent combination of education and experience.
• Three (3) to Five (5) years in live entertainment in a large venue or touring experience preferred.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and /or ability required.
• Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to obtain impressions through the eyes.
• Manual dexterity, hand‑eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to operate potentially hazardous equipment.

Working Conditions

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino‑related environmental factors including, but not limited to, excessive noise.

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. We thank all candidates for their interest; however, only those being considered for an interview will be contacted.