Fixed Operations Director

Join The Ride!Role:
Fixed Operations DirectorLocation:
AlbertaFull Time | Immediate Hire
AutoCanada is Canada's largest publicly traded dealer group. We move fast, we operate with discipline, and we hold ourselves to a high standard. This role is for someone who matches that.
We are looking for a Fixed Operations Director to lead Service and Parts operations across multiple rooftops in Central Canada. This is not a desk job. You will be on the floor, in the stores, and in the numbers. This is your opportunity to put your stamp on AutoCanada’s next chapter of growth.
What you will own:
Coach and develop Service and Parts Managers to hit their numbers and grow their teams
Build retention, for staff and customers, as a measurable priority
Analyze performance data and turn it into clear action at the store level
Create and manage annual operating budgets with each location
Monitor CSI, labor gross, parts gross, and absorption across your region
Identify underperformance early and drive correction fast
Support hiring decisions and build bench strength across your stores
Ensure compliance with provincial regulations and company standards
What you bring:
Experience in fixed operations leadership, Service Manager level or above
Hands-on style, you train by doing, not by directing from a distance
Proven ability to retain staff and build team culture through structure and accountability
Clear communicator who earns trust at every level of the organization
Valid driver's license and willingness to travel approximately 50% within Central Canada
Must be legally authorized to work in Canada
What we offer:
Competitive compensation and benefits
Employee vehicle purchase and service plans
Employee and Family Assistance Programs
Real opportunity to grow within a national organization that promotes from within
AutoCanada is an equal opportunity employer. We are committed to an inclusive recruitment process and will provide accommodation upon request.
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