General Manager

Position Summary

The General Manager will be responsible for the overall leadership, sales, and service in the location. The successful candidate must be a highly motivated and customer-focused individual who will ensure the highest standards of safety, service, and efficiency. The base salary range is $75,000 - $90,000, plus annual bonus.

Key Responsibilities

• Manage overall branch sales, operations, delivery, purchasing, and inventory control.
• Proactively manage health and safety initiatives to continuously improve the company’s performance and promote the highest level of safety.
• Ensure cleanliness and organization of yard and retail areas.
• Build and maintain a solid and reliable team of customer service providers, for delivery, warehouse and retail.

Sales/Financial

• Achieve and exceed established metrics for business success/ SG & A/ bottom line profit.
• Increase profit margins, customer satisfaction, and create a positive impact on our community.
• Stay current with building material industry trends and monitors strengths and weaknesses of competition.

Customer Relations

• Solicit and analyze customer feedback, address deficiencies, and strive for continuous improvement.
• Participate in and hosts customer recognition events and company-sponsored training.
• Maintain relationships with the local community, industry organizations and regulatory bodies.
• Develop and maintain strong relationships with our key customers
• Address customer concerns and issues promptly, ensuring consistent high levels of customer satisfaction.

People Management

• Create and support clear lines of responsibility for the management team, including coverage and oversight throughout the day.
• Communicate information and priorities for staff and ensure they have the direction and tools needed to complete their tasks.
• Manage staff performance through accountability and feedback and identify training opportunities.

Skills and Qualifications

• Minimum 3-years' experience in the building-material industry, management experience, and/or combination of both.
• Diploma or degree in a business-oriented discipline is an asset.
• Strong leadership skills that include effective communication, performance management and conflict resolution.
• Ability to work a flexible schedule, including weekends.
• Intermediate level of Microsoft Office Suite- including Word, Excel and Outlook.
• Self-motivated, flexible, and eager to learn new things.

Benefits

• Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.
• Retirement savings (pension or other) are provided.
• Perks - Company discounts (mobile phone, etc.), training programs and opportunities for career advancement, group events, and more.

If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

We are an equal opportunity employer.