receptionist - dorval.

A company in the metal industry is looking to add to their office team. The customer service and reception agent will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders.

This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service.

Advantages
8AM-5PM Monday-Friday
Salary $20-22/hr
Full benefits Medical and Dental 80%
Pension Plan
2 weeks vacation
Parking lot
Work for a leader in the industry
Advancement opportunities

Responsibilities
Phones:
- Answering all calls and transfer to appropriate departments as needed
- Providing price and stock check for customers as well as order status
- Ability to process transfers to other departments very frequently

Email Triage:
- Send all PO’s to order processing
- Forward customer inquiries to sales coordinators (pricing, stock availability. Tracking…etc.)
- Forward emails from website to Sales Representative

Filing of documents, shreadding papers and data entry

Qualifications
-Bilingual English / French (spoken and written)
-English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
- Able to work in a fast pace environment
- Good communication skills
-Attention to detail
-Comfortable with computer software (Word, Excel, Outlook)

Summary
Why Randstad?

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At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at Show phone number and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to View email address on randstad.com / View email address on randstad.com

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process. show more