Hardware Supply Chain Management - Senior Associate

Job Responsibilities:
Supply Chain Operations
Own end-to-end supply planning for assigned categories/SKUs (e.G., technology hardware, ATM/branch parts, cards, print materials), balancing service, cost, and inventory targets.Execute and refine MRP/DRP parameters (lead times, MOQ, safety stock, reorder points) in ERP/APS tools.Partner with Procurement and Suppliers on capacity, lead-time commits, and risk mitigation;
drive shortage recovery.Monitor and manage inventory health (turns, aging, excess & obsolete) with corrective actions to hit targets.Track service performance (OTIF, fill rate, backorders) and lead root-cause analysis with corrective action plans.Coordinate logistics and fulfillment with 3PLs and internal DCs to reduce cycle times and exceptions.Support S&OP/SIOP routines;
ensure supply plans align with demand, financial plans, and control requirements.
Supply Chain Project Management
Lead cross-functional projects (parameter resets, supplier transitions, NPI ramps, network redesigns, tool upgrades).Build project charters, timelines, RAID logs, and stakeholder communications;
track milestones and budgets.Drive change management and adoption of new processes/tools;
document SOPs and trainend users.Develop business cases with quantified benefits (service, working capital, cost-to-serve, productivity).Implement KPIs and dashboards;
establish control plansand governance to sustain outcomes.
Data, Controls & Finance Alignment
Translate business questions into data queries;
develop repeatable reporting using ERP/APS and BI tools.Perform scenario modeling for supply, inventory, and capacity decisions;
quantify financial impact.Ensure master data accuracy and governance for planning-relevant attributes.Uphold internal controls (e.G., SOX) and partner with Finance on inventory valuation, write-offs, and reconciliation.
Risk & Compliance
Identify supply risks (single sourcing, geo exposure, quality, logistics) and maintain mitigation plans.Coordinate with Risk, Compliance, and Vendor Management for regulated third-party engagements.
Required Qualifications, Capabilities and Skills:
Communication Skills: Excellent interpersonal, written, and verbal communication skills with the ability to present and influence at the executive level.Organizational Skills: Highly organized, self-starter with creativity, resourcefulness, and strong leadership.Project Management: Strong project management skills with the ability to prioritize and drive initiatives to completion.Attention to Detail: Detail-oriented with high accuracy and time management skills.Problem Solving: structured root-cause analysis and continuous improvement (Lean/Six Sigma a plus).Data Management: Expertise in collating, reporting, and reconciling large data sets.Industry Knowledge: Strong interest and understanding of Merchant Services, vendor management, equipment procurement, inventory control, and operations.Customer Focus: Strong customer/client focus while ensuring a sound control environment.Technical Proficiency: Proficient with PowerPoint and developing high-quality presentations, graphs, and analytics.Strategic Mindset: Results-driven with a strategic mindset and strong business acumen, able to work under pressure to meet critical deadlines.Resource Management: Ability to work with a wide variety of internal and external resources, manage expectations, resolve disputes, and establish credibility/trust.Supply Chain:
MRP/DRP, inventory optimization, supplier management, logistics coordination, S&OP/SIOP.Analytical:
Quantitative skills and qualitative skills;
ability to turn data into operational and financial decisions.Controls Mindset:
familiarity with finance-industry control frameworks (e.G., SOX) and audit readiness.Bachelor’s degree in Supply Chain, Industrial Engineering, Operations, Business, or related field;
Master’s/MBA a plus.
Required: 3+ years of hands-on experience with inventory management tools/modules, such as:SAP (MM/IM, PP, APO/IBP), NetSuite Inventory, Oracle Fusion SCM/Cloud, Microsoft Dynamics 365 (Supply Chain), or similar.
Experience with analytics/BI tools (advanced Excel/Google Sheets;
Power BI/Tableau;
SQL is a plus).Proficient in MS Office, Access, and SharePoint Development, etc.Experience with project tools (MS Project, Smartsheet, Jira/Confluence).Certifications preferred: APICS CPIM/CSCP, PMP/Prince2, Lean Six Sigma Green Belt.Track record delivering measurable improvements in service, inventory, cost, and controls/compliance.Travel: up to 25%, including supplier or DC visits as needed
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