Community Support Worker - Adult Emergency (Designated Indigenous)

Requisition ID: 409252

Position Number: 20007426

Posting End Date: August 26, 2026

City: Winnipeg

Employer: Shared Health

Site: Health Sciences Centre - Health Sciences Centre

Department / Unit: Adult ER - HSC 2

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date: 09/01/2026

FTE: 0.70

Anticipated Shift: Days;Nights

Work Arrangement: In Person

Daily Hours Worked: 12.00

Annual Base Hours: 2015

Salary: $22.475 , $23.136 , $23.816 , $24.515 , $25.238 , $25.982

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Reporting to the Manager Health Services (MOPC) and/or delegate, the incumbent will be involved in direct patient care and will act as a resource to patients and families as required at the Health Sciences Centre Emergency Department waiting room. General areas of service include: direct patient care, emotional support, advocacy, community relations and public relations. Acts as a communication link between the Adult Emergency Department, the patient and appropriate community services.

THIS IS A DESIGNATED INDIGENOUS COMPETITION THAT IS OPEN TO INDIGENOUS APPLICANTS. Proof of ancestry will be requested, and those selected for an interview will be asked related questions. We invite applicants to self-identify in their cover letter and/or resume.

Shared Health is committed to equity in our hiring and employment practices. This includes a commitment to increasing representation of Indigenous people at all levels of our workforce. We encourage Indigenous individuals to apply and/or to contact the Indigenous Health Team/Lead or Indigenous HR Lead at [***email_hidden***].

Experience

• Previous experience working in a community or hospital-based setting, providing physical, emotional and social support to the patient.
• Knowledge of the Emergency Program and objectives of the Health Sciences Centre preferred.
• Knowledge of community development and advocacy principles preferred.

Education (Degree/Diploma/Certificate)

• Minimum grade 10 education, Manitoba standards, required.
• Successful completion of a recognized Heath Care Aide Course required.

Special Training

• Must successfully complete the CPR for Health Care Providers course within three months of employment.
• Must successfully complete the Non-Violent Crisis Intervention Program (in-house) within three months of employment.
• Advocacy and interview skill training will be provided within the probation period.
• First Aide training preferred.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Good communication and interpersonal skills required.
• General skills and ability to perform all tasks and responsibilities relevant to the duties of the position.
• Ability to organize and prioritize assigned workload.
• Ability to recognize and pursue self-development opportunities.
• Effective verbal and written communication skills.
• Ability to respond to a variety of simultaneous demands.
• Ability to perform as a team member and seek assistance as necessary.
• Information and/or training will be provided within the probation period for the following:
• Personal Health Information Act (PHIA), Workplace Hazardous Material Information System (WHIMIS) and Principles of Routine Practices (Universal Precautions).
• Regional, site and unit policies and procedures.
• Roles and responsibilities of members of the health care team.

Physical Requirements

• Some heavy lifting required.
• Required to work in an unpredictable environment where patients with alcohol/chemical abuse and aggressive social behaviours may occur.
• Required to handle body fluids.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.