Senior Parts Advisor

Job Responsibility:

About KAR Auto Parts

Locally owned and operated since 1995, KAR Auto Parts is a leading auto parts distributor serving Mississauga and the Greater Toronto Area. We pride ourselves on fast, reliable service and knowledgeable staff. We're expanding our team and looking for an experienced Senior Parts Advisor to join us.

Position Summary

As a Senior Parts Advisor, you will be the go-to expert for our customers seeking automotive parts and accessories. You'll provide exceptional service by accurately identifying customer needs, recommending appropriate parts, and coordinating orders with vendors and warehouse staff. Your expertise will help maintain and grow strong relationships with local repair shops, dealerships, and walk-in customers.

Key Responsibilities

• Assist customers in identifying the correct auto parts and accessories for their needs
• Provide expert advice on part compatibility, availability, and alternatives
• Manage and process orders efficiently using our inventory and CRM systems
• Collaborate closely with warehouse and delivery teams to ensure timely order fulfillment
• Build and maintain relationships with existing customers to encourage repeat business
• Support inventory management and product knowledge updates
• Train and mentor junior staff as needed

Qualifications

• Minimum 5 years experience as an Auto Parts Advisor, preferably in a senior or lead role
• In-depth knowledge of automotive parts and aftermarket products
• Strong customer service skills with the ability to communicate technical information clearly
• Proficient with computer systems, inventory management software, and CRM tools
• Ability to multitask and work efficiently in a fast-paced environment
• Detail-oriented with strong organizational skills
• Reliable and team-focused

Schedule & Compensation

• Monday to Friday work schedule
• Alternating Saturday shifts required (rotating schedule)
• Competitive salary and benefits package

What We Offer

• Supportive and knowledgeable team environment
• Opportunities for professional growth and development
• Work with a respected, locally owned company with deep community roots

How to Apply

If you're an experienced Auto Parts Advisor looking to take the next step in your career and can accommodate an alternating weekend schedule, we want to hear from you. Please submit your resume and a cover letter highlighting your relevant experience.

Job Type: Full-time

Pay: $23.00-$26.00 per hour

Expected hours: No less than 40 per week

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Mississauga, ON L4X 1L8: reliably commute or plan to relocate before starting work (required)

Experience:

• After Market Auto Parts: 5 years (required)

Work Location: In person