Supervisor, Supportive Housing Programs (2026-364-CC)

Competition #2026-364-CC

Supervisor, Supportive Housing Programs (2026-364-CC)

Employment Type:

Contract Salary, Non-Bargaining Unit (Ending - November 1, 2027)

Work Hours:

35 hours/week (Mon–Fri, 7am-3pm)

Work Setting:

Exclusively onsite - 185 Cummer Avenue, North York, ON 

Hourly Rate Range:

$65,000 - $70,000

Application Deadline:

September 28, 2026 by 11.59pm

Who We Are
WoodGreen is a team of diverse and innovative change makers working together to make a difference in our  communities.  A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
Visit woodgreen.org to learn more about who we are and to review our Equity Statement .
We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.
Program Overview – Supportive Housing Programs, Community Care Unit      
The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; PSW services; life skills development; social and recreational activities; volunteer opportunities; and follow up support. 

What You Will Do

• Support the Manager with implementing the operational responsibilities of programs, services, and initiatives associated with the Supportive Housing Program.
• Provide daily oversight of program staff and support with orientation of staff.
• Work directly with the program participants to ensure they are meeting program expectations.
• Provide support to staff regarding program issues, team building, and crises incidents through individual meetings with staff and participation in team meetings.
• Support the effective utilization, training, and support of volunteers and students throughout the various programming activities.
• Support the Manager with the planning and implementation of staff development.
• Support the promotion/awareness building of the programs and its services to the immediate and broader community.
• Support in building and maintaining internal and external partnerships and collaborative activities.
• Support in the development of and implements program initiatives, such as food access, peer involvement, and social and recreational and life skills programming.
• Support staff with the development and execution of Coordinated Care Plans and Case Plans.
• Support in the development of common strategies to address tenancy and building issues.
• Support WoodGreen Housing and Building Services with property management.
• Support the Housing Unit with tenancy issues, including pest control, hoarding, arrears, inspections, notices and work orders.
• Support the Manager with the implementation of program/operational protocols.
• Support the Manager with the implementation of organizational policies and procedures being carried out within all programs areas and services.
• Support the Manager with the implementation of data tracking systems and reporting tools and completion of reports.
• Prepare statistical and program reports for the Manager as requested.
• Ensure that the equity objectives and community development policies of the organization are followed within the programs.
• Participate in regular supervisory sessions with the Manager.
• Engage in training and education to upgrade skills as directed.
• Might be exposed to second-hand smoke, behavioral & cognitive outbursts, death, dying, drug use, pest-related concerns etc.
• Able to lift 40 lbs.
• Carry out relevant tasks as directed by Manager, and Director 

What You Bring to the Team

• Bachelor’s degree in a related field.
• 3+ years of experience implementing programs and working with homeless/vulnerably housed older adults and seniors.
• 3+ years of experience supervising staff, preferably in a unionized environment.

What Will Set You Apart

• Knowledge of RTA and occupancy agreements, and property management.
• Understanding of homelessness, poverty, mental health, substance use and harm reduction philosophy.
• Ability to develop effective services for individuals and communities facing these challenges.
• Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations/needs.
• Ability to implement program initiatives and build partnerships, with an understanding of program development.
• Excellent interpersonal and communication skills,
• Ability to challenge organizations, staff and tenant communities in a positive/creative way.
• Knowledge of budgets and funding.
• Knowledge of group facilitation and policy development skills.
• Strong conflict resolution, negotiation, and crisis prevention/intervention skills.
• Excellent multi-tasking, time management, writing, and editing skills.
• Strong computer proficiency.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at View email address on woodgreencommunityservices.applytojob.com of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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