Technical Account Manager Soti Mobicontrol
SOTI
Technical Account Managers at SOTI support enterprise customers through SOTI MobiControl expertise and hybrid work in Mississauga, Ontario.This position develops customer relationships, maintains SME knowledge of SOTI MobiControl, and learns another SOTI One Platform product. You will provide technical consultancy, deliver business reviews, coordinate support resolution, and support professional services work. Strong networking, Windows Server administration, and communication skills are central.Key Responsibilities:
Develop relationships with enterprise customers managing up to 5,000 devicesOnboard customers and establish contact, case, administrator, and call processesDeliver Quarterly Business Reviews and available product roadmap informationProvide technical guidance and communicate potential disruptive issues promptlyOversee Priority One case Root Cause Analysis deliveryRequirements:
Minimum four-plus years in advanced technical positionsPost-sales or professional services customer advocacy experienceWorking knowledge of Android, Apple, and Windows operating systemsNetworking knowledge including TCP/IP, certificates, SSL/TLS, firewalls, and routingWindows Server administration experience, including LDAP/AD and troubleshootingApply technical account management, enterprise communication, and mobile platform expertise supporting SOTI customers in Mississauga.
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Develop relationships with enterprise customers managing up to 5,000 devicesOnboard customers and establish contact, case, administrator, and call processesDeliver Quarterly Business Reviews and available product roadmap informationProvide technical guidance and communicate potential disruptive issues promptlyOversee Priority One case Root Cause Analysis deliveryRequirements:
Minimum four-plus years in advanced technical positionsPost-sales or professional services customer advocacy experienceWorking knowledge of Android, Apple, and Windows operating systemsNetworking knowledge including TCP/IP, certificates, SSL/TLS, firewalls, and routingWindows Server administration experience, including LDAP/AD and troubleshootingApply technical account management, enterprise communication, and mobile platform expertise supporting SOTI customers in Mississauga.
#J-18808-Ljbffr
Vacancy posted 55 minutes ago
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