Billing Coordinator

Who We Are

Fasken is a leading international business law and litigation firm, and was recently voted one of Canada’s Best Employers for 2024. Our firm’s over 900 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London and Johannesburg and an office in the professional and retail district known as Taza (/Ta-Zah/) on Tsuut’ina lands. Providing strategic and thoughtful advice in all areas of business law, our broad range of clients include close to half of the Fortune 100 companies, as well as corporate clients, government agencies, regulatory authorities, non-profit bodies and individuals. Our clients interests are paramount in all that we do and we take pride in supporting our communities. We are a place where bright, talented, and collegial people want to work together and we work hard together to achieve our goals in a collaborative and efficient way.

A Day In the Life

Reporting to the Manager, Billing and Collection in our Vancouver office, the Billing Coordinator is responsible for all phases of client billing for their assigned portfolio of lawyers. In the role, the successful applicant will be accountable for billing, drafting and finalizing client invoices, billing analysis, and collaboration with their billing peers in order to attain the Firm’s billing goals.

Responsibilities include, but are not limited to:

• Preparing and processing all client billings, including: Preparing and printing to PDF monthly proformas for assigned lawyers; Answering all incoming billing related inquiries from lawyers or assistants; Completing a variety of miscellaneous billing duties including write-offs and transfers of work in progress (WIP), revaluing WIP due to currency fluctuations, setting up special rates on files and revaluing WIP, and updating timekeeper billing rates and revaluing WIP as necessary; Assisting with the year-end audit as required.
• Assist the Collection Team by following up on outstanding accounts for assigned lawyers.
• Assist as needed with AR Payment Reconciliation.
• Assisting with special projects and other duties as assigned.

Must Haves

• While experience with Intellectual Property (IP) and Trademark billing is preferred, it is not required.
• Having a strong client service approach – you’re ready, willing, and able to put our clients first and exceed their expectations.
• Caring about one another – you possess strong interpersonal skills and the ability to build harmonious working relationships within your immediate team, across other departments in the firm, and the community.
• Working collaboratively – you’re a self‑starter who values working in a collaborative team‑based environment.
• Possessing exceptional communication skills (both verbal and written) when dealing with lawyers, clients, staff and third parties.
• Approaching your work with agility and the willingness to learn and utilise new technology.
• Being adaptable to changing priorities in a fast‑paced environment while being organized and maintaining accuracy with a high attention to detail.
• Demonstrating strong research, investigative and problem‑solving skills with the ability to exercise judgement to resolve issues.
• Treating sensitive and confidential matters with discretion and diplomacy at all times.

Why Work With Us

Fasken is dedicated to rewarding your contributions and encouraging your professional development. We offer a comprehensive salary and benefits package that is very competitive, together with opportunities for personal and professional growth.

• Flexible medical and dental benefits (effective from day 1)
• Employee & family assistance program
• Monetary incentive for employee referrals
• Opportunities to give back to your community through firm initiatives
• An engaging firm culture that celebrates our hardworking and dedicated people

Diversity and Inclusion

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and where they are welcome. Fasken is committed to diversity and inclusion in all that we do.

Accessibility and Accommodation

It is important to our Firm that all its members, including those with disabilities, find our workplace to be welcoming and supportive. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verification.

Compensation

The typical salary range for this position is $50,000 - $65,000 annually; the base pay offered is based on location and may vary depending on job‑related knowledge, skills, experience, internal and market equity.