Global Security Operations Manager

Lead global security monitoring and incident response for lululemon’s fulfillment network in an in-person Store Support Centre role.The Manager, Global Security Operations Center oversees GSOC operations across the Global Fulfillment network. This leadership role requires experience with CCTV, access control, alarms, system alerts, and response coordination. You will guide Specialists, partner with site teams and Investigations, and support business continuity.Key Responsibilities:
Oversee continuous monitoring across assigned security platformsCoordinate cross-functional responses during major incidentsCoach Specialists and manage team performance expectationsTranslate incident trends into actionable risk insightsMaintain incident visibility, records, and escalation accuracyRequirements:
Three to five-plus years in security operations or similar environmentsExperience leading shift-based or 24/7 operationsStrong incident detection, escalation, and governance understandingStrong judgment during high-pressure situationsAuthorization to work in CanadaApply global monitoring, incident coordination, and team leadership experience to protect lululemon’s fulfillment operations.
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