Enterprise Risk Manager (Full-time; Hybrid Option)

We are a dynamic and growing credit union with 10 locations across Southwestern Ontario, committed to providing exceptional financial services to our members.

We believe we have the best team in the business due to our leadership philosophy of excellence, and team development. With our full spectrum of investment, credit, and general banking instruments, our team can build the solution that is best for our customers; and since our customers are also our shareholders, this will always be our business objective!

Mainstreet Credit Union is actively seeking an experienced Enterprise Risk Manager to join our growing team!

Why Join Our Team?

At Mainstreet we believe in investing in you – whether it is our employees or our incredible members. At Mainstreet we are committed to providing exceptional service, advice and improving and making a difference in the lives of our members.

Our Values

Personalized: High quality personalized advice with flexible solutions.

Supported : Highly responsive through empowered professionals.

Known : Meaningful impact and connected to community.

Easy: Easy and in the way our members prefer.

Compensation and Benefits

Salary Range: $93,267.00 - $116,584.00 (commensurate with experience)

Bonus: Eligible for a discretionary annual bonus based on individual and organizational performance.

Mainstreet also offers its employees

• Mainstreet is a Living Wage employer
• Opportunity to work at a values-based cooperative
• Work-life balance and flexible work arrangements
• Generous vacation and benefit packages
• Opportunities for training and advancement

The Role

Job Title: Enterprise Risk Manager

Location: Hybrid option available - weekly in office expectation at one of our administration locations (Strathroy, Sarnia, Chatham).

The Enterprise Risk Manager manages the operation and continued development of Mainstreet Credit Union’s enterprise risk management function.

Reporting to the Director of Risk and Governance, this role leads enterprise risk reporting, operational risk management, third-party risk management, model risk oversight, risk appetite monitoring, and risk assessments for material initiatives and changes.

The Manager works across the organization to ensure material risks are identified, assessed, documented, monitored, and escalated appropriately. Business units remain responsible for owning risks and controls within their areas. This role provides second-line coordination, challenge, oversight, and reporting.

The Manager is expected to be a practical working leader who can balance program development, team leadership, and day-to-day execution.

Major Duties and Responsibilities:Enterprise Risk Management

• Lead the quarterly enterprise risk cycle, including risk inputs, stakeholder discussions, reporting, action tracking, and follow-up.
• Lead preparation of enterprise risk reporting for Executive Leadership, the Audit and Risk Committee, and the Board.
• Maintain risk registers, dashboards, workplans, and supporting documentation.

Risk Appetite and ICAAP Support

• Monitor and report on risk appetite metrics, KRIs, tolerances, and emerging risk themes.
• Identify areas where risk may be approaching or exceeding appetite and escalate.
• Support linkage between enterprise risk reporting, ICAAP, capital planning, and stress testing.

Operational, Third-Party, and Model Risk

• Lead proportionate operational risk, third-party risk, and model risk activities.
• Document, assess, monitor, and escalate material risks, dependencies, incidents, and action items.
• Work with business owners and subject matter experts to ensure risks are understood and appropriately managed.

Risk in Change

• Support risk assessments for strategic initiatives, new products, major projects, and material operational changes.
• Ensure key risks, assumptions, mitigants, and follow-up actions are documented and tracked.

Reporting, Documentation, and Regulatory Support

• Maintain clear, organized, and traceable risk documentation.
• Support policy, procedure, evidence, audit, and regulatory review requirements.
• Promote practical documentation standards that support accountability without unnecessary process.
• Leads fraud, anti-money laundering and privacy activities by acting as the CAMLO and Privacy Officer.

Leadership Responsibilities

• Provide day-to-day leadership, coaching, work allocation, and development of Risk Specialists.
• Build cross-training and vacation coverage across portfolios.
• Promote a practical, collaborative, and proportionate approach to risk management across the credit union.

Qualifications:

• Minimum five years of experience in enterprise risk management, operational risk, compliance, audit, financial services, or related roles.
• Post-secondary education in Business, Finance, Risk Management, Accounting, Compliance, or a related field, or equivalent experience.
• Experience in a financial institution, credit union, or regulated environment preferred.
• Risk, compliance, audit, or related designation considered an asset.

Knowledge and Skills:

• Strong understanding of enterprise risk management and the Three Lines of Defense model.
• Practical knowledge of risk appetite, operational risk, third-party risk, model risk, and regulatory expectations.
• Strong analytical, writing, facilitation, and reporting skills.
• Ability to synthesize complex information into clear, practical recommendations.
• Strong organization, judgement, and ability to work collaboratively across departments.
• Proficiency with Microsoft Office, Teams, SharePoint, and risk/reporting tools.

Working Conditions:

• Travel to branches and administrative offices may be required. Attendance at occasional evening meetings may be required.

Join Mainstreet Credit Union and be part of a workplace that values diversity, promotes equity, and fosters inclusion. We actively seek diverse perspectives, ensure equal opportunities for all, and cultivate a culture where every individual feels valued. Our commitment to continuous learning ensures an environment where everyone can thrive.

Mainstreet Credit Union is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences. Accommodation is available upon request for candidates taking part in all aspects of the selection process.

*Note: This posting is for an open vacancy. Application compatibility assessed with AI.