Development Coordinator

The Development Coordinator provides operational and administrative support across Orbis Canada's key organizational functions. The position will have core responsibilities in the areas of donor relations, gift processing, database management, financial administration, fundraising support, and overall office management. The ideal candidate possesses a high degree of professionalism, organization, attention to detail, and discretion when dealing with confidential donor and financial information.

Reporting & Working Relationships:

The Development Coordinator will report to the Manager, Events & Special Initiatives and work closely with the CEO and Vice President. The position will also collaborate with various consultants who support Orbis Canada's fundraising and communications portfolios.

Working Conditions & Location:

This is a full-time position (40 hours per week). The position is based in Toronto, ON. A flexible hybrid schedule is offered. The position will work 2-3 days per week from Orbis Canada's downtown Toronto office. The remaining days can be worked remotely, if desired. Some evenings and weekends may be required.

The Opportunity – Key Functions & Responsibilities:

Donor Administration & Relations

• Serve as the primary point of contact for donor inquiries and requests received via mail, email, or phone
• Process donations received in the mail or over the phone and prepare tax receipts
• Update donor records in the CRM (Raiser's Edge NXT)
• Monitor and generate reports from third-party online donation platforms, including Raisin, CanadaHelps, Benevity, and PayPal
• Oversee Orbis Canada's monthly donor program, including gift increases, payment updates, cancellations, and annual tax receipting
• Manage donor communications, including thank-you letters, cards, special requests, and other correspondence
• Generate and organize mailing lists for annual direct mail campaigns
• Gather data, prepare reports, and analyze key donor and fundraising metrics
• Assume overall responsibility for maintaining data hygiene and record keeping in the CRM

Financial Administration

• Prepare bank deposits and ensure accuracy of all donation information
• Receive and process vendor, supplier, and consultant invoices
• Manage monthly credit card reconciliations
• Generate gift summaries and reports to support monthly financial reconciliations
• Manage financial record keeping in SharePoint
• Provide support for the annual audit process

Fundraising & Event Support

• Assist with the planning and execution of Orbis Canada's annual signature fundraising event, Plane Pull for Sight (Toronto, Calgary, and Vancouver) as well as other fundraising, third-party, and community events
• Support with event logistics, including managing vendor/supplier relationships, recruiting and managing volunteers, and assisting with on-site event activities
• Conduct participant outreach, recruitment, and communications
• Support with donor stewardship activities
• Assist with prospect research and vetting

Office Management

• Serve as the primary point of contact for communication with building staff
• Manage key vendor/supplier relationships related to office systems and functions
• Retrieve and process mail on a regular basis
• Monitor and order office supplies
• Request support and troubleshoot issues related to the office’s IT systems, phone system, printer, postage meter, remote deposit capture machine, etc.

Other Administrative Support Functions

• Support with Board of Directors meetings, communications, and related coordination
• Provide scheduling and meeting support
• Maintain and ensure accuracy of key contact lists
• Create and update forms, templates, tracking sheets, and reporting documents.
• Provide additional support to staff and consultants as required

What You Bring to the Team – Experience & Qualifications:

• Relevant professional experience and/or a university degree, college diploma, or equivalent combination of education and experience in business administration, fundraising, nonprofit management, office administration, or a related field
• Strong technical understanding and hands-on experience working with databases, CRMs, or data management systems (experience with Raiser's Edge NXT is considered an asset)
• Knowledge and experience working with online fundraising and payment processing platforms (experience with Raisin is considered an asset)
• Experience processing financial transactions, preparing tax receipts, reconciling records, and supporting finance/accounting functions
• Experience preparing donor and financial reconciliations, reports, and tracking documents
• Strong proficiency in Microsoft 365 applications, including Excel, Word, Outlook, SharePoint, and Teams
• Excellent organization, administrative, and time-management skills combined with keen attention to detail
• Demonstrated ability to handle confidential and sensitive information with discretion, tact, and professionalism
• Strong written and verbal communication skills

Other Requirements & Nice-to-Haves:

• Previous experience in the nonprofit sector is considered an asset
• A valid G-class driver’s license, insurance, and access to a vehicle is considered an asset
• Ability and willingness to travel within Canada and/or internationally
• Ability and willingness to work occasional evenings or weekends to support events

What We Can Offer You:

• Competitive annual salary starting at $54,000
• Comprehensive group benefits package, including Employee Assistance Program
• Flexible work hours and hybrid work model
• Opportunities for professional development
• Three (3) weeks paid vacation

Orbis Canada is an Equal Opportunity Employer. As part of a global organization, we recognize and value the intersecting identities people bring to the organization. We welcome qualified applicants who reflect the five Orbis values of Accountability, Caring, Commitment, Excellence and Trust. We encourage qualified applicants from diverse backgrounds, cultures, lived experiences, and/or those belonging to communities that have been historically excluded and/or marginalized to apply.

About Orbis Canada:

Orbis Canada is an affiliate of Orbis International, headquartered in New York City. Orbis is an international nonprofit delivering sight-saving programs in over 200 countries and territories worldwide so that individuals, families, and communities can thrive. Currently, around 1 billion people across the globe live with completely avoidable blindness and vision loss. For over four decades, Orbis has been tackling this challenge by building strong and sustainable eye care systems that leave a lasting legacy of vision. Orbis runs dedicated country programs in Africa, Asia, the Caribbean, and Latin America; develops and implements innovative training and technology, including an award-winning telemedicine and e-learning platform, Cybersight; and operates the world's first and only Flying Eye Hospital, a fully accredited ophthalmic teaching hospital on board an MD-10 aircraft. To learn more, visit