Manager, Strategy & Transformation

Beautifi is seeking a Manager, Strategy & Transformation to turn company priorities and operational problems into well-defined, executable work. This role will lead cross-functional initiatives from problem definition through implementation and benefit realization.
You will work cross-functionally with Operations, Product, Technology and the respective business functions to manage the full end-to-end lifecycle of a project or process change. This includes problem definition, solution analysis and expected benefits, establishing project plan and timelines, bringing recommendations that are ready for decision to the Director of Strategy, before managing rollout and tracking of benefit realization.
The successful candidate will be structured, practical and comfortable moving between strategic questions and detailed operating work. The role reports directly to the Director of Strategy.
The CompanyBeautifi is a Canadian financial technology company that offers Canadians flexible financing solutions for elective medical procedures ranging from plastic surgery to fertility, dental, and medical aesthetics. Ranked #8 on Canada’s Top Growing Companies 2026 by The Globe and Mail, with 3,882% revenue growth over three years, Beautifi is one of the fastest growing fintech companies in the country. By bringing together financial expertise, healthcare partnerships and innovative technology, we help Canadians access the care they want and empower clinics to grow.
Key Responsibilities
Manage a portfolio of cross-functional process improvements and transformation initiatives.
Translate strategic priorities and operating issues into clear problem statements, business cases and recommended actions.
Support prioritization decisions with clear scope, expected benefit, resource need and timing.
Process & Operating Model Design
Lead process mapping, root-cause analysis and operating-model design for initiatives and new projects
Design and recommend process changes, working with business functions to ensure that processes work within their operations
Work closely with Operations and Technology to ensure that processes can be enabled technically
Requirements, Project Management & Delivery
Lead requirements gathering cross-functionally, and submit development-ready requirements to Operations and Technology
Own integrated project plans, timelines, dependencies, risks and executive updates for assigned work
Work with functions to improve enhancement intake to ensure the root-cause of the issue is being addressed
Work with Operations and Technology to ensure that developed solution will deliver expected results
Change Management & Benefits Realization
Ensure effective training and change management is deployed for any change in process or technical project
Define expected KPIs and benefits before work begins and track whether those benefits are achieved after launch. Work with the Director of Strategy to ensure benefit realization
Escalate material priority, scope, timing and capacity trade-offs to Director of Strategy
Qualifications
4-5 years of experience in management consulting, corporate strategy, transformation, program management or a similar role.
Demonstrated ability to lead cross-functional projects across teams without relying on direct reporting lines.
Strong project and program management and structured problem solving abilities
Executive communication skills, with the ability to communicate effectively across business and technical stakeholders
Excellent organizational skills, supporting the ability to manage multiple projects on an ongoing basis
Practical experience with process mapping and requirements documentation.
Advanced Excel capabilities to drive business and root cause analysis
Experience with Salesforce, AI or automation tools, financial modelling and business-case development is an asset.
A bachelor's degree or equivalent practical experience in business, operations, engineering, economics or a related field.
LocationThis is an in-office position at our Vancouver office located at 609 Granville Street, Vancouver, BC.
What we offer
$105,000-$115,000 base salary plus bonus
100% employer-paid dental, vision, and health benefits
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