Canada Digital Technology Strategy Leader

Shape Chick-fil-A Canada’s digital technology ecosystem through service delivery, restaurant systems, and technology strategy leadership. Travel requirements are 20%.This senior technology leader defines and executes Canada’s long-term technology strategy and multi-year roadmap. The role partners with internal stakeholders, vendors, and the US-based Center of Excellence. It translates regional business needs into techno-functional requirements supporting market expansion, restaurant openings, and technology improvements.Key Responsibilities:
Build and execute Canada’s technology portfolio and roadmapDesign solutions aligned with regional business objectivesCoordinate technology implementation for restaurant grand openingsDefine and improve IT service levelsAdvocate for Canada-specific needs within global standardsRequirements:
Ten years of required experienceTechnology service delivery experienceExperience leading complex technical initiatives and programsBachelor’s degree or equivalent experienceStrong communication and relational intelligenceLead Canada’s technology strategy through restaurant systems, service delivery, vendor partnerships, and digital transformation at Chick-fil-A.
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