Human Resources Generalist

At CRAFT Beer Market, we believe in delivering an unforgettable dining experience rooted in community, innovation, and quality. With a commitment to local brews, sustainably sourced ingredients, and an atmosphere that’s vibrant and approachable, we’ve redefined what a modern restaurant can be. We operate across major provinces and states, including British Columbia, Alberta, Ontario, and Texas. As we expand, so does our need for structure, leadership, and clear brand execution.
The Role:Reporting to the Director of Finance, the HR Generalist serves as CRAFT’s primary human resources professional, working independently with support and guidance from finance leadership. This hands‑on, in‑office role requires a self‑sufficient, results‑driven professional who can balance strategic planning with the precise execution of day‑to‑day HR operations.
The HR Generalist plays a key role in supporting senior leaders and team members across the organization, overseeing hiring, onboarding, training, compliance, and team member development. This position requires a proactive approach to fostering a positive workplace culture, strengthening team member relationships, and aligning HR initiatives with CRAFT’s operational and growth strategies. Success in this role requires strong organizational skills, adaptability, attention to detail, and the ability to manage both strategic initiatives and routine HR tasks effectively.
Who You Are:
Highly organized with exceptional attention to detail
Strong communicator who builds collaborative relationships
Solutions‑oriented with strong problem‑solving skills
Self‑sufficient and proactive, with the ability to work independently and take initiative
Trustworthy and professional, with sound judgment when handling confidential information
What We Offer:
Ongoing mentorship, coaching, and training – we grow together
Monthly hospitality budget + dining discounts across company locations
Team perks and partner industry benefits
What You’ll Lead:HR Operations & Administration
Oversee compliance with employment laws and company policies, ensuring HR processes align with federal and provincial/state regulatory requirements
Manage onboarding and offboarding processes, including required documentation, system access, and exit processes
Support bi‑weekly payroll and year‑end processing, including ROEs and T4s
Administer and optimize group benefit plans for both Canada and the USA, liaising with providers and assisting team members with enrollment and inquiries
Track vacation and time‑off entitlements and coordinate leaves of absence, accommodations, and return‑to‑work processes
Employee Relations & Engagement
Serve as a primary point of contact for questions, concerns, and HR‑related matters.
Support managers in addressing HR issues, workplace conflicts, and performance concerns
Lead workplace investigations, ensuring appropriate documentation and resolution
Coordinate recognition programs and milestones, and support engagement, incentives, and diversity, equity, and inclusion initiatives
HR Strategy, Compliance & Process Improvement
Proactively identify HR risks, improve operational efficiency, and support a positive and productive workplace culture
Develop, review, and maintain HR policies, procedures, and handbook materials, incorporating relevant legislative updates and industry best practices
Oversee the implementation, administration, and ongoing maintenance of the HRIS portal
Generate regular HR reports on headcount, turnover, absenteeism, vacancies, and other workforce metrics
Partner with the Director of Finance and company leadership to align HR initiatives with organizational objectives
Talent Acquisition & Development:
Collaborate with the Talent & Culture Manager on recruitment, including job postings, candidate screening, and interview coordination.
Coordinate new hire orientation and training to support effective team member integration.
What You’ll Bring:
4 - 5 years of HR experience in a generalist capacity;
hospitality industry experience preferred (restaurant, food service, retail, or similar)
Strong understanding of Canadian employment law and HR best practices;
US experience is an asset
Excellent organizational skills, ability to prioritize in a fast‑paced environment, and exceptional attention to detail
Salary Range:$90,000 to $110,000 based on experience.
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