Senior National Retail Pharmacy Sales Manager - Diabetes Care Division (Mississauga)

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works at our Mississauga office in the Diabetes Care division.

The Senior National Retail Sales Manager is responsible for leading the development and execution of sales strategies to achieve revenue and growth objectives across Retail pharmacies and Continuous Care channels. This role manages a team of 6 direct reports and oversees a total team of 8. The position plays a critical role in driving customer centricity, implementing strategic programs, managing trade budgets, and ensuring accurate forecasting and supply planning.

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

What You’ll Do

Strategic Leadership

• Develop and implement national retail pharmacy sales strategies aligned with Strategic Business Objectives and Marketing plans.
• Set sales targets and promotional programs for Retail, Banner and Continuous Care customers.
• Lead the execution of Go-To-Market strategies, ensuring resource allocation for business success.
• Provide strategic and tactical feedback to marketing and influence national programs.

Customer & Account Management

• Build and maintain strong relationships with key retail pharmacy customers, banners, and distribution partners.
• Lead Customer Business Planning across Key Account Management structure.
• Translate category strategies into actionable account objectives with measurable outcomes.
• Anticipate market trends, competitor actions, and evolving customer needs to maintain a competitive edge.

Financial & Forecasting

• Manage and allocate trade spend budgets in alignment with financial objectives.
• Oversee retail forecasting, demand planning, and supply chain coordination.
• Monitor performance, assess risks, and implement corrective actions to achieve targets.

Cross-Functional Collaboration

• Partner with Marketing, Supply Chain, and other functions to develop and execute customer programs.
• Communicate industry trends and account strategy changes to internal stakeholders.

Process & Technology Optimization

• Drive process improvements and technology adoption to enhance agility and efficiency.
• Increase accessibility of customer sales data for improved demand-based supply planning.
• Develop tools for inventory and demand visibility to support planning and insights.

Team Leadership

• Build a high-performing sales organization by attracting and retaining top talent.
• Foster a culture of accountability, high performance, and ethical standards.
• Implement training, coaching, and recognition programs to drive engagement and results.

Budget & Expense Management

• Establish and monitor budget and expense management criteria within the sales team.
• Ensure compliance and effective utilization of resources.

Required Qualifications

• Bachelor’s degree required, ideally in Business Administration, Marketing or Finance.
• 8+ years of of Sales experience in a leadership position in Medical Devices, Pharmaceuticals or Consumer Goods industry.

Preferred Qualifications

• Strong business acumen with expertise in account management, trade spend management and forecasting.
• Exceptional relationship-building and negotiation skills.
• Ability to lead cross-functional teams and drive strategic initiatives.
• Analytical mindset with proficiency in leveraging data for decision-making.
• Demonstrated success in talent development and team leadership.
• Strong knowledge of the Canadian Retail/Pharmacy landscape.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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