Customer Service/Administration Representative

URGENTLY HIRING  
Customer Service and Administration Representative Needed  
Full-time, Permanent  

Who We Are:  

Enex Fuels Ltd. is one of Vancouver Island’s leading fuel and lubricant suppliers. We are the exclusive wholesale branded distributor of Esso Fuels and Mobil Lubricants, both well-recognized and trusted brands across Western Canada. Enex Fuels Ltd. offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers across Vancouver Island.  

  Our team knows and understands that ownership, accountability and responsibility are key to our individual and collective success. Our core values are clear and simple, and we live by them every day.   Do what’s Right | Respect Others | Perform with Excellence  

Job Description:    At Enex Fuels Ltd., you will build your career where your contribution is valued, where you’re working with some of the very best in our industry, and where you are continuously learning and growing every day. If you possess a strong, team-oriented work ethic with a desire to learn then we are looking for you! 

We are currently looking for a Customer Service/Admin Representative. This position is based out of our facilities in Nanaimo, BC. This is full-time –  Monday to Friday, from 8:00AM – 4:30PM.    Our team enjoys a regular work schedule, competitive wages, and great benefits. We also have a family-friendly work environment filled with people who have your back, like to have fun, enjoy what they do, and challenge you to become better.

The Customer Service/ Admin Representative’s responsibilities include but are not limited to:  

• Answer ing customer calls and providing them with the assistance they need such as quotations, product availability, order status, etc.  


• Processing incoming orders by phone,  email, and web portal
  


• Invoice and billing for external distributors
  


• Processing payments via credit card or EFT and applying payments to customer accounts


• Initiat ing, maintaining and processing service requests from vendors  


• Assist ing walk-in customers and processing payments  


• Organizing and filing   delivery slips, proof-of-deliveries, and invoices neatly  


• Track ing customer concerns and preparing weekly reports  

We Offer:  

• Competitive wage
  


• Comprehensive benefits   package including: RRSP, health, dental and employee & family assistance program  


• 100% paid training and extensive orientation
  


• Exciting variety of duties   in a positive work environment  


• On-going coaching from your supervisor and the leadership team
  


• A  fantastic full-time work schedule – no evenings or weekends .

 
Our Ideal Candidate:  

• Respectful  – helpful and kind to others  


• Optimistic – eager to learn new things, improve and help others
  


• Self-motivated – a determined individual who is driven by goals and deadlines
  


• Dependable – someone who clients and team members can rely on 
  


• Team player – ability to work well with others and do whatever is needed
  

Experience and Qualifications:  

• Strong written and oral communication skills are essential - the successful candidate will be interacting with multiple customers every day, by phone and email


• High school diploma, GED or equivalent
  


• Minimum 3 years of demonstrated customer service or administrative  experience in a fast-paced environment
  


• Ability to adapt to changing priorities or challenges


• Strong organizational skills with an attention to detail and data accuracy
  


• Proficient with MS365, including Outlook, Teams, Excel, Word

 
Take control of your career today! Send us your resume with an explanation of your past accomplishments. Please follow the link to apply: