BDC Coordinator
$22 - $27 per hourFull-time
NewRoads Automotive Group
DRIVING POSSIBILITIES.
Position: Business Development Coordinator
Employment Status: Full-Time
Dealership: NewRoads Chevrolet Cadillac Buick GMC, a division of OpenRoad Auto Group Limited
Department: Service
Compensation: $22-27 per hour
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country ( representing 23 brands across 44 locations ) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.
Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.
If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!
A Career at OpenRoad Means You’ll Enjoy:
- Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
- Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
- Comprehensive extended health and dental plan (applicable for full-time positions only)
- Strong focus on training, development, and internal promotion opportunities
- Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
- Be part of a culture that celebrates you through employee recognition programs and engagement events
ROLE & RESPONSIBILITIES:
- Creating inbound service appointments
- Making outbound service-related calls
- Actioning service-related campaigns
- Updating respective databases
- Liaising between Service Advisors, and service staff throughout our dealerships
- Acting as a NewRoads Ambassador
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Exceptionally strong, customer-focused telephone communication skills
- A minimum 2 years of customer service experience
- A detail-oriented, thorough, and organized work approach
- Ability to work both alongside team associates as well as individually
- Adaptability and flexibility
- Problem-solving skills with customers; seeking mutual resolution
- Multitasking skills
Internal Candidates:
To be considered, please complete and submit the Internal Endorsement Form
available on SharePoint. Please ensure all required information is provided, as
incomplete submissions may delay the application process.
We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.
This job posting is for an additional position within our organization, and we are actively seeking qualified candidates to join our team in this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.
OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.
Grow Your Career at OpenRoad!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Vacancy posted 19 hours ago
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