Service Advisor

Legend Boats is hiring! 

We have 1 open vacancy for a Full Time Seasonal Service Advisor in Whitefish , Ontario.

In this role, you’ll be the main point of contact for our customers, providing exceptional service and guidance throughout their service experience. You’ll coordinate service appointments, manage repair orders, and ensure smooth communication between our customers and technicians. This role is all about delivering top-notch customer service, organization, and teamwork.

Who We Are:

Legend Boats is your partner in creating unforgettable memories on the water. As a leading Canadian boat manufacturer, we design and build high-quality aluminum, deck, and pontoon boats that are perfect for Canadian waters.

Our commitment to excellence extends beyond our products. We strive to create a positive and inclusive workplace where everyone feels valued and supported. Join our team and be part of a company that's dedicated to innovation, quality, and unforgettable boating experiences.

Compensation:

$22 - $27 per hour, based on experience

What will you be doing?

• Greet clients with a smile and provide exceptional customer service


• Answer phone calls promptly and professionally


• Process sales efficiently and accurately


• Check-in and check-out boats ensuring a smooth experience for our customers


• Collaborate with the service shop on identifying parts/accessories that add value to our customers


• Co-ordinate service appointments and technician tasks to keep operations running smoothly


• Provide expert phone troubleshooting and maximize sales opportunities


• Conduct boat and accessory orientations and follow-up programs to build lasting relationships


• Handle parts inquiries and sales with knowledge and efficiency


• Organize store displays and maintain a visually appealing, well-stocked environment


• Create service and work orders, access and update customer information, monitor scheduling and accuracy in Salesforce


• Perform cleaning, deliveries, and light mechanical tasks to contribute to a clean and well-maintained workspace


• Participate in inventory counts and training to stay updated on products and procedures

What makes you an ideal candidate?

• Passionate about boating, you have a genuine interest in delivering exceptional customer satisfaction.


• You have strong interpersonal skills and a positive, can-do attitude that shines through in all interactions.


• Your excellent communication and problem-solving abilities help you navigate challenges with ease.


• You can work independently or collaborate seamlessly as part of a team.


• Highly organized with strong time management skills, you can juggle multiple tasks efficiently.


• You’re always eager to learn and adapt to new challenges, staying flexible in a dynamic environment.

Why Join the Legend Family?

• Great Company Culture: Experience a supportive and collaborative work environment where your contributions are valued.

• Ongoing Training: Grow your skills and have access to future opportunities within the company through our exclusive Legend and Mercury training programs.

• Celebrate Together: Enjoy company-sponsored events, holidays, and celebrations.

• Get Out on the Water: Take advantage of our Live the Legend Program and experience the thrill of boating firsthand.

Ready to take the next step? 

Explore all our career opportunities at Legend Boats!