Acumatica Technical Support Manager
Acumatica, Inc.
Shape Acumatica’s technical support performance through coaching, cross-functional collaboration, and advanced customer issue resolution.The Manager, Application Support develops Support Engineers and strengthens operational excellence across the Application Support organization. Approximately 30% of the position provides advanced technical assistance to customers and partners. Success requires communication, mentoring, analytical troubleshooting, and collaboration across departments. Experience with Acumatica ERP is preferred.Key Responsibilities:
Foster a collaborative, customer-focused support cultureInterview, hire, onboard, and retain support professionalsEnsure cases meet service-level and satisfaction objectivesMonitor performance metrics and implement improvementsMaintain expertise in Acumatica products and technologiesRequirements:
Bachelor's degree in information technology or related disciplineFive-plus years with ERP or enterprise business softwareThree-plus years leading technical support or customer teamsStrong leadership, coaching, and mentoring capabilitiesAbility to work independently and across departmentsLead Acumatica support professionals with technical depth, coaching strength, and commitment to effective customer issue resolution.
#J-18808-Ljbffr
Foster a collaborative, customer-focused support cultureInterview, hire, onboard, and retain support professionalsEnsure cases meet service-level and satisfaction objectivesMonitor performance metrics and implement improvementsMaintain expertise in Acumatica products and technologiesRequirements:
Bachelor's degree in information technology or related disciplineFive-plus years with ERP or enterprise business softwareThree-plus years leading technical support or customer teamsStrong leadership, coaching, and mentoring capabilitiesAbility to work independently and across departmentsLead Acumatica support professionals with technical depth, coaching strength, and commitment to effective customer issue resolution.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Acumatica Technical Support Manager in Winnipeg, MB vacancy
$118k - $130k per year
Sandvik Mining is seeking aTechnical Services and Support Manager - Mechanical CuttingLocation: Saskatoon, SKAt Sandvik, we offer you a world... ...innovation into action?We have an exciting opportunity for a Technical Services and Support Manager to lead our Specialists and Trainers...SuggestedInternshipLocal areaFlexible hoursSandvik
Winnipeg, MB1 hour ago$131.95k - $180.61k per year
...position in Canada, preferably in the CST or EST time zone Position SummaryWe have a current vacancy for an Escalation Manager - Technical Support to join our Team in Canada. Escalation Manager - Technical Support is part of the client Services team and is geared towards...SuggestedLong term contractFull timeTemporary workLocal areaRemote workThales Canada
Winnipeg, MB1 hour ago- # ERP System Administrator (Acumatica)Alimentiv78k–130k CADFull-timeremote... ...the primary functional and technical owner of the Acumatica ERP... ...focus of the role is supporting the buildout of Acumatica’s procurement... ...functionality— vendor management, requisitions, purchase orders...Suggested
Devconnectplatform
Winnipeg, MB1 hour ago - PULSE VEHICLES Senior Manager, Technical & Warranty Support Location: Any Pulse Vehicles location Demers Ambulances Crestline Coach Braun Custom Ambulances Medix Specialty Vehicles Employment Permanent, full-time Location The position may be...SuggestedPermanent employmentFull timeWork at office
Crestline Coach Ltd.
Winnipeg, MB1 hour ago $20 - $30 per hour
...Flexibility. Organized. Reliability. Ability to multitask. Time management. Adaptability. Integrity. Team player. Screening questions: Do you... ...or personal days). Parking available. Wellness program. Support for persons with disabilities: Applies accessible and inclusive...SuggestedHourly payPermanent employmentImmediate startRelocation- Finance systems expertise powers this senior remote position at Alimentiv, centered on Acumatica workflows, reporting, and operational improvement. The role supports Canada-based teams remotely.You will serve as the primary administrator for Acumatica across Finance and adjacent...Remote work
Devconnectplatform
Winnipeg, MB1 hour ago - ...Saskatchewan, or depends on the successful candidate. As Technical Solutions Manager, also identified as Network Solutions Architect, you will... ...technology vendors. The position also provides senior technical support for complex network escalations. Key Responsibilities:...
- ...Sandvik is seeking a Technical Services and Support Manager to lead our Specialists and Trainers and drive successful technology deployment across our service organization. You will shape the technical service function to align with business goals, develop capabilities, and...
Sandvik AB
Winnipeg, MB1 hour ago - ...efficiency heat pumps, air conditioning systems, and residential and commercial HVAC solutions. We are seeking an experienced Technical Support Manager / Senior Manager to strengthen their technical support capabilities in Quebec and Eastern Canada. What you should expect:...For contractors
Summit Search Group
Winnipeg, MB1 hour ago - L3 Technical Support Engineer, Enterprise Networking and AV Solutions Location: Remote, Canada (British Columbia preferred)Department: Customer Support and Services (CSS)Reports To: Manager, L3 Technical SupportAbout the Role NETGEAR is looking for a highly skilled...Remote work
NETGEAR
Winnipeg, MB1 hour ago - ...Conduct in-depth troubleshooting and resolution of complex technical issues escalated from L1 support, including system anomalies, performance bottlenecks,... ...3. Familiar with robot scheduling systems, Warehouse Management Systems (WMS), or Warehouse Control Systems (WCS). #J...Relocation
Geek+
Winnipeg, MB1 hour ago - Senior Manager — Reefer Fleet Reliability & Technical SupportCompany: Charger Logistics Inc.Locations: Brampton / Greater... ..., coaching maintenance teams and supporting business operations. This is... ...or cross-docking where necessary.Support timely resolution of escalated...Long term contractPermanent employmentFull timeImmediate startRemote work
Charger Logistics Inc.
Winnipeg, MB1 hour ago - Thales Canada is seeking an Escalation Manager - Technical Support to lead escalation activities for key customer accounts in a remote Canada role. You will partner with Customer Success Management to advocate for customers, coordinate cross-functional efforts, and drive improvements...Remote work
Thales Canada
Winnipeg, MB1 hour ago $126k - $210.4k per year
...distributed applications experience- 5+ years of technical engineering experience- Expérience dans... ...in a 24x7 operational services or support environment- Experience in internal enterprise... ...we're looking for a Technical Account Manager (TAM) to support our customers' creative...Temporary workWork from homeFlexible hoursAmazon
Winnipeg, MB1 hour ago- ...With a highly skilled workforce supporting customers from coast to coast... ...requirements Production support: Lead L1/L2 support for... ...web applications. Incident management: Own P1/P2 incident escalation... ...Dynatrace, ELK, and PagerDuty . Technical troubleshooting: Strong...Long term contractPermanent employment
Tata Consultancy Services Limited
Winnipeg, MB1 hour ago - Become an Aerospace Technical Support Lead at Airbus, located in Mirabel, Quebec. This role is integral to managing the A220 program’s technical challenges and ensuring operational success... ...in handling technical support and issues • Manage resource capacity planning and budgets •...
Airbus
Winnipeg, MB1 hour ago $74.15k - $126.73k per year
Senior Technical Writer, ILS SupportSkip to main content#Senior Technical Writer, ILS Support page is loaded## Senior Technical Writer, ILS SupportApplyremote type: Hybridlocations... ...strong technical writing and configuration management skills, but also editorial expertise —...Long term contractFull timeTemporary workWork at officeLocal areaWork from homeWorldwideMonday to fridayThales Group
Winnipeg, MB1 hour ago- .... Position OverviewThe Team Lead, Technical Solutions and Support is a player/coach role providing frontline... ...an active, hands-on contributor to managing the team's ticket queue. This role... ...and Support reports to the Regional Manager, Technical Solutions and Support....Work at officeLocal areaRemote workFlexible hours
Circle Cardiovascular Imaging
Winnipeg, MB1 hour ago $90k - $110k per year
As a Technical Support Engineer, you will: Troubleshoot Fortinet’s Secure Access Service Edge product, FortiSASE.Collection, analysis and... ...newsolutionsFollow up on technical cases including proper escalation and management of the case until case closureManage customer communications...Full timeWorldwideFlexible hoursPerception Point
Winnipeg, MB1 hour ago- ...supplier. We bring exceptional technical and engineering experience to... ...Integration Specialist is supported, every solution is tested and... ..., usable, and documented. Support early post‑deployment adoption... ...Functionally Work with Project Managers and Director of...Full timeFlexible hours
Powerhouse Controls Ltd
Winnipeg, MB1 hour ago $65.6k - $82k per year
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy... ...Join us on our mission to shape the future of our industry. Technical Support Engineer at Cohesity As a Technical Support Engineer at...Full timeWork at officeRemote workWorldwideRelocationShift work2 days per week3 days per weekCohesity, Inc.
Winnipeg, MB1 hour ago- ...Calgary. HybridThe overall job of a Technical Support Engineer is to ensure that on a day-to-... ...as well as AVEVA R&D and AVEVA Product Managers. Responsibilities - You will do The... ...Communications Drivers AVEVA Batch Management (InBatch) AVEVA Manufacturing...Work at officeLocal areaRemote workWeekend work
AVEVA Group
Winnipeg, MB1 hour ago - Enhance system performance and troubleshooting expertise as a Technical Support Specialist in Toronto, Canada. Collaborate with internal teams and provide support for complex technical issues, ensuring efficient operations. In this role, you will address escalated technical...
Geek+
Winnipeg, MB1 hour ago - Lead complex technical support for AVEVA customers using industrial software expertise, with hybrid work based in Lake Forest, San Leandro, or Calgary.As a Principal Technical Support Engineer, you will support Premium and Elite subscribers using AVEVA Software and former Wonderware...Work at office
AVEVA Group
Winnipeg, MB1 hour ago $125k - $150k per year
...application monitoring standard and our team is building its AI-native future. About the RoleAt Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they...Hourly payFull timeNight shiftSentry
Winnipeg, MB1 hour ago- Lead Acumatica’s application support team while applying ERP troubleshooting expertise to complex customer and partner cases. This position combines people leadership with advanced technical support.As Manager, Application Support, you will coach Support Engineers and oversee...
Acumatica
Winnipeg, MB1 hour ago $75k - $90k per year
...future of care. The OpportunityThe Senior Technical Writer owns documentation for one or more... ...on the content strategy behind how the Support Center as a whole is structured. It has... ...exist at all. This role reports to the Manager, Support Documentation, and is a primary...Remote workFlexible hoursFullscript
Winnipeg, MB1 hour ago- Network security expertise anchors this Technical Support Engineer role, focused on TCP/IP, authentication protocols, operating systems, and customer... ...when knowledge gaps ariseLead escalation meetings and manage customer expectationsRequirements: Three or more years in technical...
Fortinet Inc.
Winnipeg, MB1 hour ago - Job Description The Advanced Technical Support Specialist is a senior individual-contributor role within the MDT Technical Support organization... ...the resulting work.Work closely with the Software Development Manager and Software QA Manager to follow approved coding, source-...Remote workNight shiftRotating shift
Patterson-UTI
Winnipeg, MB1 hour ago $76.34k - $179.09k per year
...Description:We are seeking an experienced Technical Application Support Analyst to provide operational and... ...availability, delivering end-user support, managing incidents and requests, and partnering... ...engineers, and drilling engineers.Manage, monitor, and maintain application...Full timeLocal areaRemote workCapgemini
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Acumatica Technical Support Manager. Be the first to apply!
Related searches
- technical support manager Winnipeg, MB
- service desk manager Winnipeg, MB
- controle technique automobile Winnipeg, MB
- soutien technique Winnipeg, MB
- technical writing Winnipeg, MB
- dessinateur technique Winnipeg, MB
- spécialiste technique Winnipeg, MB
- technical customer success manager Winnipeg, MB
- éducateur technique spécialisé Winnipeg, MB
- ventes techniques Winnipeg, MB