Store Manager

We are looking for someone seeking exciting new opportunities as Store Manager for our thriving team in New Glasgow, NS. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

What We Can Offer You

• A competitive salary.
• Comprehensive benefits and employee assistance program accessible.
• A generous employer contribution to the pension plan.
• Complete insurance coverage.
• Employee discounts on automotive products.
• Career development opportunities.
• Work in a dynamic work environment you’ll be able to expand your skills.

Your Daily Contribution & Impact

At Bumper to Bumper, we offer challenging and rewarding career opportunities and are proud to be Canada’s leader in the distribution of automotive parts, tools and equipment to the automotive aftermarket. Our culture is built on professional excellence, collaboration, innovation, and entrepreneurialism. We provide the tools and opportunities to help our people develop to their full potential.

Your Role Is Important

You will be accountable for the overall direction, planning and execution of all store related activities including financial results, customer satisfaction, safety, and employee engagement. You will coach, mentor, train and retain a knowledgeable team of people while providing excellent customer service by ensuring customer needs are met, complaints are resolved and service is quick and efficient.

Your Main Responsibilities

• Strategic planning and execution to enhance the profitability, productivity and efficiency of the store including resource planning, budget development and managing efficiencies
• Increase business by developing and enhancing relationships with new and existing customers
• Responsible for P&L, profitable sales growth and attaining store monthly, quarterly and annual performance objectives and continually identify and implement improvements to improve productivity and profitability; Analyze daily and weekly reports to identify issues, find resolution to problems, ensures improvement plans are developed and executed.
• Liase with all internal departments in supporting promotions, regional sales teams, flyers, SPIFFs, planograms, sponsorships and all key marketing campaigns
• Maintain service level requirements to customers, handle customer complaints effectively and call on customers as required
• Complete monthly internal store audits and participate in senior leadership audits of stores.
• Determine staffing requirements based on store needs. Identify opportunities to improve staffing utilization and manage overall payroll costs
• Maintain strict inventory controls (including cycle and full inventory counts) on all product movements inbound and outbound to minimize product shrinkage
• Continually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitability
• Coordinate facility maintenance, execution of standard operating procedures, security and distribution of goods
• Ensure housekeeping, branding, product merchandising, cleanliness, safety, health and environmental compliance is included as part of everyday activities
• Providing support for the collection of Accounts Receivables of their store’s customers
• Lead and manage a high performing team, including recruiting, hiring, on boarding, training, motivating, recognizing, and managing performance
• Coach, mentor, train and retain a knowledgeable team
• Ensure compliance with provincial legislation and all established company policies and procedures
• Sell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.
• Develops relevant industry expertise to understand local market trends, customer opportunities, competition and build strong community relationships.
• Schedule workforce to ensure business and customer needs are met

Expertise & Essential Skills

• Previous Store Management experience
• General business acumen, including understanding of P&Ls, key drivers and reports
• Proficiency in Microsoft Office – Word, Excel, Outlook, PowerPoint
• A valid driver’s license
• Location : 980 East River Road, New Glasgow, NS, B2H 5E7

Why Bumper to Bumper?

Bumper to Bumper is more than just a network of auto parts stores and repair shops; it’s Uni-Select’s flagship brand, bringing together experts who share the same commitment to providing quality parts, tools, and services.

With over 190 Bumper to Bumper stores and over 110 Bumper to Bumper Auto Service shops across Canada, we provide a turnkey trusted program, offering complete support, a strong brand image, and a dynamic go-to-market strategy.

Our extensive inventory features over 500,000 products, sourced from 350+ suppliers, including top national brands and private-label products, covering most makes and models on the road today. As skilled professionals, we understand the importance of trust and reliability. That’s why we offer training on the latest technologies, including our EVE - Electric Vehicle Expert program, ensuring our partners stay at the forefront of the industry.

At Bumper to Bumper, we stand for the right to repair and fight against obsolescence. We’re committed to keeping cars on the road longer, believing that if something can be repaired, it should be! Long live your car!