Director, Digital Servicing: Lead Self-Service Transformation
Sun Life Hong Kong Limited
Sun Life seeks a Director of Digital Servicing to lead strategy and execution for digital client self-service and channel shift. You’ll partner with Digital Channels, Adoption & Engagement, and Operations to optimize interactions and drive ROI.
You’ll build roadmaps, define metrics, and guide a high-performing team across Canada, with a hybrid work model and a strong emphasis on data-driven decision making.
#J-18808-Ljbffr- ...'ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields... ...around the world. Job Description The Director, Digital Servicing role focuses on building strategy and executing initiatives...TransformationWork at officeWorldwideShift work
- ...Sun Life Financial is seeking a Director of Digital Servicing to drive strategy and execution of digital self-service and channel shift initiatives. You will work with senior leaders and cross-functional teams to enhance self-service and reduce calls, while delivering measurable...SuggestedShift work
$160.82k - $201.03k per year
...forward-thinking leader for the role of Director, Business Services within the Social Services Department... ...Region. In addition, the Director leads emergency social services planning and... ...risk management, and organizational transformation is essential, along with a demonstrated...TransformationLong term contractContract work- ...CLIENT SERVICES DIRECTOR JOB DESCRIPTION Position overview The Client Services Director (CSD... ...questioning, empathy, mutuality, reciprocity, self-observation, reflection, and an... ...Demonstrates ability to serve the ministry by leading and supervising CCWs, supporting their...SuggestedWork at officeLocal areaFlexible hours
- ...Cencora seeks a Customer Service Team Lead to manage operations for patient and provider support services in Canada. The role involves translating commercial requirements into operational workflows, leading process improvements, and overseeing escalations and compliance across...Suggested
$164.8k - $247.2k per year
...issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At... ...information management. Join us. Your Impact As Director, Design, you will lead and evolve the organization’s design function, delivering...TransformationInternship- ...architectural practice is actively seeking a Design Director to join their growing Newport Beach,... ..., planning, design, and management services, primarily catering to Educational Facilities... ...Participate in client interview presentations. Lead Design Advisory Board meetings and related...Long term contractFull timeContract work
- ...to join an innovative, market-leading company where you can truly... ...today. Kinaxis is a global leader in modern supply chain orchestration... ..., Finance Operations & Transformation is a senior finance executive... ...business planning and digital supply chain. Some of our customers...TransformationLong term contractWork at officeRemote workFlexible hours
- ...visionaries change the world. We are a global IT services and consulting company that brings... ...start-up innovation. Today, we support digital transformation for some of the world's largest... ...large and small players, we stay at the leading edge of technology, remain nimble even...TransformationFull timeInternshipRelocation
- ...We're transforming the grocery industry At Instacart, we invite the world... ...work to deliver an essential service that customers rely on to get... ...retail chains to power their digital commerce through... ...Solutions products. We're seeking a Director, Customer Success to lead the...TransformationFull timeWork at officeRemote workWork from homeFlexible hours
$23 per hour
..., including telecommunications, financial services, life sciences, healthcare, and the public... ...We are seeking a motivated and creative Digital Marketing Intern to join our team for the... ...SEO tasks (meta descriptions, alt text) Lead Qualification Help track and organize incoming...Permanent employmentFull timeWork experience placementInternshipWork at officeMonday to friday- ...Seeking Our Next Executive Director Compassion Place is preparing... ...-driven Executive Director to lead our organization into the future... .... Ensure all programs, services, and operations are conducted... ...of artificial intelligence and digital systems. Oversee responses...Long term contractFull timeLocal areaRelocationFlexible hoursAfternoon shift
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$147.69k - $184.61k per year
...Description Primary Purpose The Director, Information Systems, is... ...information system and technology services to the University. The... ...both IST and IT on campus Leads the intake and successful delivery... ..., data privacy, usability and digital accessibility into all information...Long term contractPermanent employmentFull timeContract workWork at officeFlexible hours- ...MovementChurchCanada . About the Director of Experience and Marketing... ...role responsible for shaping, leading, and executing all church... ...Oversee online church as a true digital campus. Ensure reliability,... ...-quality video content for services, digital platforms, and special...Long term contractLive InLocal area
$93k - $143k per year
...thinking and hands-on execution. The Director of internal controls ensures... ...assurance and advisory services that support accountability, transparency... .... Stay current with industry leading trends, best practices, SOX... ...of leadership experience. Self-driven and self‑managed with...InternshipWork at officeFlexible hours- ...Easterseals Southern California transforms lives every day. For over a... ...independence—delivering essential services like early childhood programs,... ...with disabilities. Leads the Data Engineering function... ...growth. Collaborates with the Director of Business Intelligence & Analytics...Long term contractWork at office
- ...with you. Job Description The Director of Strategy and Ops will lead the development of forward-looking Marketing... ...brand as a leader in all forms of digital payments and money movement.... ...with multiple competing priorities. ~ Self-starter, team oriented, collaborative...Long term contractWork at officeLocal areaFlexible hours
- ...global access to devices and digital finance through the world’s most... ...We’re looking for an Account Director, Strategic Accounts to help... ...of qualified opportunities Lead sales activity from initial engagement... ..., channel partners, or service providers Desirable Experience...Long term contractFull timeContract workInternshipRemote work
- ...Kinaxis seeks a strategic VP, Finance Operations & Transformation to lead global finance operations, drive standardization, automation, and AI-enabled improvements across receivables, payables, payroll, procurement, and contracting. The role focuses on transforming processes...Transformation
- ...Team Lead position overseeing billing operations and accounts receivable for Cencora's patient support and commercialization services in Canada. Reports to Senior Manager of Client Service Billing and manages billing associates while serving as finance liaison to operational...Contract workWork at office
- ...team that wins. Job Description Human Resources Director, Machine Vision Cameras Teledyne Digital Imaging develops advanced imaging technologies used in... ..., organizational design, and talent strategy. Lead talent reviews, succession planning, and leadership development...Minimum wageLong term contractLocal area
$50k - $60k per year
...debt. And now were embarking on our next stage of transformation & significant growth. To do that we are hiring experienced... ...Summary Your primary responsibility as the Team Lead of the Client Service Team would be to motivate and assist the team to achieve...TransformationPermanent employmentFull timeRemote workWork from homeShift work$150k - $165k per year
...We are seeking a dynamic and strategic Director of Finance to lead our financial operations and drive fiscal excellence across the organization.... ...Requirements Proven experience in corporate finance, financial services, or related fields with a strong background in accounting...- ...We're transforming the grocery industry At Instacart, we invite the world to share love through... ...community. We work to deliver an essential service that customers rely on to get their... ...Product Marketing center of excellence to lead it. This role leads a team of advertising...Full timeWork at officeWork from homeFlexible hours
$150k - $175k per year
...education is a catalyst for transformation. With a mission to democratize... ...Chief Financial Officer, the Director, Facilities & Real Estate is... ...through processes, programs and services. Key... ...effective risk management. Lead the development of long-term...TransformationLong term contractTemporary workFor contractorsWork at officeFlexible hours- ...financing, and other illegal activity. As Director, ECO Technology & Data, you’ll lead the data, technology, and... ...experience in banking or financial services, with deep expertise in BSA/AML data... ...business stronger as we work together to transform the traditional banking system....Long term contractWork at officeLocal areaRemote workRelocationFlexible hours
- ...job Primary function The Director General is responsible for the... ...oversight of court-based legal aid services within the district, including... ...role will be responsible for leading a large and geographically... ...will be a creative, committed self-starter with excellent relationship...Long term contractPermanent employmentTemporary workWork at officeLocal areaImmediate startRemote work
- ...Cencora seeks a Program Director to lead centralized patient support operations, overseeing copay processing, quality control, and program standardization... ...processes, recommending improvements for patient support services Develop, mentor, and manage direct reports while supporting...Remote work
- Lead data-driven transformation at Easterseals Southern California as a Director of Data Engineering. Oversee data platforms and strategies to enhance analytics and promote... ...impact will shape how Easterseals delivers vital services to over 29,000 individuals. Key...TransformationLong term contract
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