Hands-On Developer Role as a Customer Solutions Engineer
Agility CMS
Become a key technical partner as a Customer Solutions Engineer, bridging the gap between engineering and customer needs. Tackle complex development issues while supporting Enterprise clients in a remote-first setting. In this position, you will leverage your extensive technical knowledge to diagnose and solve real-world challenges faced by customers. You'll interact with various development environments and collaborate with Product and Engineering teams while ensuring high-quality support throughout the process. Key Responsibilities:
- Diagnose and resolve issues in customer environments
- Liaise between customers and internal teams for solutions
- Translate concerns into actionable documentation in Jira
- Develop support content for improved customer education
- Enhance internal documentation and tool efficiency
- 3–5+ years as a Full Stack Developer
- Proficiency in .NET (C#), React/Next.js, and TypeScript
- Experience with production web applications essential
- Strong communication and debugging skills
- Background in solutions engineering a plus
Vacancy posted 1 day ago
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