Bylaw Intake Administrator
$29.82 - $33.08 par heureCity of Penticton
Job Responsibility:
Penticton is a vibrant, innovative, healthy waterfront city focused on sustainability, community, and economic opportunity. At the City of Penticton, our goal is to serve our residents, businesses, and visitors through good governance, partnership and the delivery of effective and community-focused services.
The City of Penticton is looking to fill the relief position of Bylaw Intake Administrator on our Bylaw Services team. The Bylaw Services Department provides citizens with a variety of services related to regulatory issues, to enhance community safety and livability, and to be a complement to police services. The Bylaw Services department is committed to the delivery of professional bylaw education and enforcement in a timely and effective manner, and accordance with Council direction.
Reporting to the Bylaw Services Manager, the Bylaw Intake Administrator is the first point of contact for the majority of all bylaw complaints and is responsible for a range of administrative duties related to the daily operations of the Bylaw Services Department. The Bylaw Intake Administrator requires outstanding customer service skills and the ability to explain and rationalization of municipal bylaws.
Responsibilities:
- Main duties involve the gathering of relevant information from a customer to prepare, enter a bylaw file and triage calls for service based on prioritization levels (i.e. Safety risk, Complainant history, Homeowner history, referral to RCMP, EHS, FIRE).
- When applicable, provide an early compliance grace option to the bylaw violator. Assign files to an investigating Bylaw Enforcement Officer if non-compliant after the early compliance grace option. The Bylaw Intake Administrator will communicate the status of the file to the complainant during and upon completion of the file while maintaining discretion surrounding anonymity and confidential information.
- Dispatch all Calls for Service to Bylaw Enforcement Officers in the field using two-way radio communications.
- Respond to the front counter, phone calls, and all public inquiries related to bylaws.
- Conduct regular officer safety checks for officers on duty in the field.
- Prepare administrative documents, notices, and letters related to bylaw files.
- Handle monies for processing department initiatives (ie. Kindness meter). Ticket payments.
- Prepare statistical reports and tracking documents for monthly department operations.
- Intake bylaw ticket disputes and prepare disputant and Bylaw Enforcement Officer evidence packages for review by the Screening Officer/ Manager.
- Liaise with other city departments and outside agencies.
- Performs related work as required.
Required Knowledge, Abilities & Skills:
- Keyboarding speed of 60 wpm accompanied by a high degree of accuracy in data entry.
- Customer service: Ability to gather information from complainants by phone, e-mail, front counter-triage, prioritize calls for service based on severity, safety factors, history, etc. (approx. 6,000/year).
- Communication: Ability to effectively communicate internally with team members and City departments, and externally with our community on a variety of complex bylaw enforcement matters. Verbal and written communication skills are critical to success in this position.
- Positive attitude: Personality to promote a positive work environment, ability to meet challenges, handle pressure, and resolve problems while maintaining a respectful/professional rapport.
- Technical/Administrative: General office experience is required, computer skills to effectively initiate a call for service file, update, assign calls for service to Bylaw Enforcement Officers and provide any relevant data to complainants or Officers as requested. Assist Officers and Supervisors with department documents including preparation and updating of letters, reports, notices, forms, etc.
- Relationship Building: Develops positive working relationships with residents, and contacts throughout the community to facilitate resolution of bylaw complaints.
- Local Government experience: Familiarity with Municipal bylaws and knowledge of Criminal Code matters. Bylaw Enforcement Officer Authority and job duties to educate the public with bylaws, legislation, related penalties, policies and procedures etc.
- Exceptional time management skills and the ability to multi-task would be an asset. Working closely with the department supervisor to determine department priorities and initiatives.
Education, Training & Experience:
- Completion of Senior Secondary School education supplemented by relevant Office Administration and/or Bylaw Enforcement courses.
- Minimum of one year experience in a Bylaw Services department or related enforcement field.
- Minimum of three years experience dealing with the public, both on the phone and face-to-face counter work.
- Minimum of five years' experience in an Administrative/Clerk role, or combination of the above.
At the City of Penticton, we recognize that great talent and great ideas come from a variety of backgrounds. Tapping into the diversity of our community makes us all stronger and allows us to serve Penticton even better.
That's why we welcome all applicants to consider joining our team. We encourage Indigenous persons, people of colour, all genders and expressions,2SLGBT2QIA+, persons living with disabilities, and others who reflect our ever-changing workplace to apply.
So, if your experience is close to what we're looking for, we would love a chance to talk about working with you. We welcome your cover letter and resume by May 14, 2024.
Position type: Relief as and when required, no guaranteed hours. Wage: $29.82 - $33.08 per hour, increasing to $31.01 - $34.41 per hour July 1, 2024 (Pay Grade 9, CUPE) Benefits: Additional 15% in lieu of benefits, vacation, and statutory holidays$46.2 par heure
...District of Okanagan-Similkameen is currently recruiting for a regular, full-time Bylaw Officer to join the Building and Enforcement Services team. This role is responsible for carrying out administrative, inspection, and regulatory duties to enforce Regional District bylaws...SuggéréTaux horaireTemps pleinTravail au bureauZone localeTravail à distanceHoraires flexibles$24 - $28 par heure
...Reporting to the Sales Manager, the Sales Administrator is responsible for supporting the sales function through coordination, documentation... ...Sales Coordination & Support · Support the sales team with administrative tasks, including preparing quotes, proposals, and sales...SuggéréTaux horaireTemps pleinTravail au bureau- ...Christ, meet human needs and be a transforming influence in the communities of our world. Position Purpose summary Secretary/Administrative Assistant work is focused on supporting individuals, small teams or departments (vs. the entire office) including: Document...SuggéréTemps pleinExterne (Non Logé)Travail au bureau
$27.26 par heure
...Assistance Program to support you every step of the way. What Will You Work On? In this role you will perform a variety of reception, administrative and Health Unite Aide support duties including: Gathering, organizing, collecting, collating and verifying information & typing...SuggéréEmploi permanentTravail occasionnelTravail au bureauTravail posté$42.36 par heure
...District of Summerland Bylaw Enforcement Officer I Nestled in the heart of the Okanagan Valley, Summerland has a population of approximately 12,600 residents. Escaping into our warm and idyllic community allows you to reside where others come to vacation! Our easy access...SuggéréTaux horaireTemps pleinZone locale- ...operation - Demonstrates the ability to document and complete daily field reporting, personal expense reporting, field lodging, and other administrative reporting as necessary BEHAVIORAL COMPETENCIES: - Safety Awareness - Values Based - Learning on the Fly - Action Oriented -...Travail à distanceTravail posté
- ...consistent patient flow. You will have access to: ~2 dedicated chairs ~ Strong patient demand ~ Supportive clinical and administrative team Modern Technology to Support Quality Dentistry Our clinic is equipped with advanced digital technology to support efficient...Contrat Longue DuréeTemps pleinRecrutement immédiatProgramme de réinstallationLundi au vendrediHoraires flexiblesÉquipe de l'après-midi
$85.22k - $98.79k par année
...temporary (one year term), full-time Executive Assistant to join the Legislative Services team. The incumbent provides senior level administrative support for the Electoral Area (EA) Directors in the planning and execution of corporate initiatives that are directed by the...Temps pleinСontratTravail temporaireTravail au bureauZone localeHoraires flexibles$37 par heure
...Work must be completed at the physical Location. There is no option to work remotely. Responsibilities: Review and evaluate new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are...Taux horaireTemps pleinTravail au bureauRecrutement immédiatTravail à distanceTravail le week-end- ...exceptional needs through differentiated instruction Ability to foster positive relationships with children and families, colleagues and administration Excellent communication and interpersonal skills, with ability to work collaboratively Ability to use discretion when...Temps plein
- ...team on implementation of intervention program. Follows all established reporting procedures as developed by teacher or school administration. Advocate for conditions of success for students with special needs. Maintain positive, supportive, professional relationships...Emploi permanentTemps plein
$60k - $68k par année
...and a quality driven leadership style. Alongside the Store Manager you will be responsible for team member hiring, development and administration, as well as ensuring the delivery of superior customer service day-in and day-out. As a part of our senior management team, the...Travail au bureauRelocationHoraires flexiblesÉquipe de nuitÉquipe de jour$73.16k - $91.7k par année
...supervising, administering, and evaluating resident care and services. Responsibilities: Development, implementation and ongoing administration of resident care by utilizing the nursing process, critical thinking, and problem-solving and decision-making skills Providing...Temps pleinLogé Sur Place- ...excellence High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time management skills to work in a fast-paced environment. Hands on knowledge of using MS Office...Temps partiel
- ...excellence High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time management skills to work in a fast-paced environment. Hands on knowledge of using MS Office...Travail à domicile
- ...skill and experience level is achieved will move into an available commercial sales/lending role. Responsibilities include: provides administrative and analytical support to the commercial sales team; performs a variety of tasks that support the underwriting process for new...Contrat Longue DuréeStage de formationTravail au bureauZone localeHoraires flexibles
$50k - $58k par année
...asset ~ Competence with WordPress ~ Expert with Social Media platforms from a strategic and management level ~ Strong administrative, time management and project management and on-time delivery skills ~ Ability to work in an environment of constant change, to...Emploi permanentTemps pleinPour les contractantsEmploi en cddTravail au bureauZone localeRecrutement immédiatTravail à distanceHoraires flexiblesÉquipe de nuit$86.01k - $97.68k par année
...CANDIDATE PROFILE The successful candidate will have the following EDUCATION & EXPERIENCE Bachelor’s degree in Public Administration, Business Administration, or other relevant discipline, including post-secondary courses in non-profit society management and/or social...Contrat Longue DuréeTemps pleinEmploi saisonnier- ...in good standing with the College of Pharmacists of BC. Experience in Retail/community pharmacy. Certification in Injection administration. Methadone training. The ability to travel to various retail locations in the lower mainland. Good knowledge of consumer/...Travail au bureauHoraires flexibles
$25.95 - $29.76 par heure
...family members, professionals, co-workers, and members of the community Assist with activities of daily living and medication administration Excellent understanding of behaviour management principles and strategies including mental health needs Record the daily activity...Taux horaireTemps pleinTemps partiel$3385 par semaine
...relating to the study, analysis, research, evaluation, and ongoing support of the department’s products and services. ~Performs project administration duties including; project planning and scheduling, allocation of resources; administration of assigned budgets; maintenance of...Temps pleinTravail temporairePour les contractantsZone locale$25.95 par heure
...shopping, and household safety. Facilitates physical, recreational, educational, social, and vocational activities. Assists with the intake process to ensure assessment, program registration, and all documentation is completed prior to the service beginning for assigned...Taux horaireEmploi permanentTemps pleinTravail temporaireTravail occasionnelRecrutement immédiat$22 - $27 par heure
...and providing exceptional optical service Assisting patients with frame selection and lens choices Supporting front desk and administrative tasks and ocular imaging as needed Compensation & Perks: Health Spending Account Annual Frame Allowance Complimentary...Temps pleinTemps partielTravail au bureau$60k - $75k par année
...examples could be mountain biking, soccer, basketball, rock climbing, kayaking, hiking, swimming, skiing and ice skating. Provide administrative leadership to the enrichment programs at the school, working collaboratively with faculty, external partners and principals....Temps pleinZone localeRelocationProgramme de réinstallationLundi au vendrediHoraires flexiblesPoste rotatifÉquipe de l'après-midi$90k par année
...Nurse or Licensed Practical Nurse. A degree in nursing and progressive nursing experience and education, in which leadership and administrative skills have been demonstrated. Minimum of three years’ work experience in management/administration. Minimum of three years’...Temps pleinTravail temporaire$80k par année
...business and making a name for yourself Juggle the nitty-gritty—renewals, endorsements, and all that jazz—with a trusty squad of administrative allies by your side. (Yep, you’ve got backup!) Forge ahead in underwriting escapades, policy updates, and more, with the support...Contrat Longue DuréeTemps pleinTravail au bureauTravail à domicilePériode d'essai1 jour par semaine$20.54 par heure
...quickly Job Responsibilities (continued) Qualifications High school or provincial equivalency and/or experience in business administration Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash...Taux horaireTravail temporaireTravail au bureau$20.54 par heure
...Numéro de la demande d’emploi: 201721 Fonction administrative: Vente au détail Ville principale: Okanagan Falls Emplacement(s) supplémentaire(s): Province: Colombie-Britannique Type d’emploi: Sur appel Statut d’emploi: Période déterminée Exigences...Travail temporaireTravail au bureau
Voulez-vous recevoir plus d'offres d'emploi ?
S'abonner et recevoir des offres d'emploi similaires à Bylaw Intake Administrator. Soyez parmi les premiers à postuler !
- assisted living administrator Penticton, BC
- banking administrator Penticton, BC
- senior administrator Penticton, BC
- disability administrator Penticton, BC
- program administrator Penticton, BC
- clinic administrator Penticton, BC
- social work administrator Penticton, BC
- test administrator Penticton, BC
- church administrator
- gestionnaire de flotte

