Dental Administrator Front Desk

Job Responsibility:

We are looking for a new front desk administrative team member to join our motivated dental care team.

We are hiring in a full-time position with full dayus on Monday through Thursday, and one to two full Friday per month and half days on two to three Fridays per month. Some evening hours up to 7 pm may be required on Tuesdays and Wednesday.

Prior dental or health care working experience is an asset and previous experience in an administrative role preferred. We are willing to train motivated individuals.

Preference will be given to those with post secondary education, such as a college degree in administration.

Strong candidates will need:

- Excellent communication and customer service skills- Strong organizational skills with the ability to multitask effectively- Attention to detail and accuracy in handling client information- The ability to work well under pressure in a fast-paced environment- The ability to maintain patient confidentiality and manage information in a secure manner

Responsibilities will include, but are not limited to:

- Greeting and welcome client in a friendly and professional manner- Maintaining confidentiality of patient's personal and health information- Answering phone calls, emails and texts from clients- Coordinating appointments and manage the dental scheduling system- Managing patient profiles in the dental scheduling system- Managing patient flow through the office- Managing patient insurance information and calling insurance companies when required- Taking patient payments- Maintaining a clean and organized front desk area- Sending referrals and managing electronic dental records in a secure manner- Providing general information about the facility, services, and amenities to clients- Learning and comprehending basic dental terminology- Proficiency in using email, computers, printers, and fax machines- Posting patient and insurance payments into our dental practice software

Job Type: Full-time

Pay: $23.00-$27.00 per hour

Expected hours: 40 - 45 per week

Benefits:

• Dental care
• Employee assistance program
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• No weekends

Application question(s):

• Please explain any relevant experience you have working in the dental field.

Education:

• Secondary School (preferred)

Experience:

• Receptionist: 1 year (preferred)

Work Location: In person