Internet Sales Consultant

North Shore Acura is currently looking to fill a position for an InternetSales Consultant to manage and convert our growing volume of inbound leads.

This is more than a sales position. It’s an opportunity for driven professionals to master the digital sales process today and step confidently into leadership tomorrow.

Are you sharp, responsive, and relentless with follow-up? Do you thrive on speed, communication, and delivering an exceptional guest experience from first click to final delivery? If you’re looking to build a long-term career and move into management, this role was designed for you.

No automotive experience required for the right superstar, just hunger, coachability, and the drive to win.

Your Mission (What You’ll Be Doing):

• Own and manage all inbound leads (email, phone, text, and digital platforms) with speed and professionalism
• Respond to inquiries, qualify guests, and build rapport through best-in-class follow-up
• Create and send personalized intro, walk‑around, and follow‑up videos to drive engagement and appointments
• Guide guests through the entire sales journey — online, in‑store, and through vehicle delivery
• Sell new and pre‑owned vehicles by identifying needs and presenting tailored solutions
• Deliver a seamless, memorable guest experience from first contact to post‑delivery follow‑up
• Maintain accurate CRM activity and execute structured lead‑handling processes
• Develop deep product knowledge and participate in continuous training
• Set monthly performance goals and consistently exceed them
• Begin developing leadership habits, process discipline, and coaching skills

Knowledge, Skills & Abilities You Bring:

• Previous automotive or internet sales experience (an asset, not required)
• Strong written, verbal, and video communication skills
• Elite follow‑up habits with a strong sense of urgency
• Coachable, competitive, and growth‑oriented mindset
• Comfortable with CRM systems, digital tools, and Microsoft Office
• Ability to build trust quickly and maintain long‑term relationships
• Effective negotiation skills and sound judgment
• VSA License (required or must be obtained upon hire)

Why You’ll Love It Here:

• A winning culture that promotes growth and high performance
• Hands‑on mentorship from proven industry leaders
• Employee discounts on vehicles, leases, service, and parts
• Career advancement opportunities across the entire Dilawri network