Support Clerk

Township of Langley

Support Clerk

Competition Number:
26-U064

Employment Type:
Temporary Full-Time
(from approximately July 13, 2026 to July 9, 2027)

Pay Rate: 
$29.48 - $34.63 per hour (five steps, 2024 rates) plus 13.5% in lieu of benefits

Hours of Work:
35 hours per week; Monday to Friday, 8:30am - 4:30pm

Competition Opening Date: 
June 4, 2026

Competition Internal Closing Date: 
June 12, 2026

Competition External Closing Date:
June 18, 2026

Job Overview
The Township of Langley is currently recruiting for a temporary full-time Support Clerk (from approximately July 13, 2026 to July 9, 2027) to join our team of professionals in the Permits, Licences and Inspections Division, Permits, Licences and Inspections Administration Department. Reporting to the Senior Manager, Permits, Licences & Inspections Administration, in this unionized position you will represent the Division as the main point of contact for providing customer service, as well as prepare and process a variety of enquiries, requests and applications. This position will appeal to candidates who manage and prioritize tasks with speed and accuracy and are committed to excellence in customer service.

Responsibilities

• Receives, reviews and processes applications for plumbing, gas, residential building and other permits; receives and responds to routine enquiries related to zoning and property development; provides routine information related to the Zoning By-law and related information; refers more complex enquiries to a superior or technical staff.
• Respond to enquiries, requests and complaints by phone, email and in person, and assist by explaining and interpreting rules, regulations and general policies
• Perform a variety of tasks in support of the Permits, Licences and Inspections Division
• Maintain and update a variety of records including electronic and manual files, and retrieve information from files as required
• Perform related work as required

Qualifications

• Completion of Grade 12, supplemented by commercial and accounting courses plus considerable related experience, preferably in a municipal environment or an equivalent combination of training and experience
• Sound knowledge of business English, spelling, arithmetic, and proper vocabulary of correspondence
• Considerable knowledge of the applicable department rules, regulations and procedures.
• Knowledge of records management, billing, indexing and related business support functions
• Ability to communicate effectively with the public, internal and external contacts in processing a variety of enquiries, complaints and related matters

Apply Now
Visit to apply for this exciting career opportunity in a growing community. The Township of Langley is an equal opportunity employer.

We appreciate all applications; however, only short-listed candidates will be contacted for an interview.