Manager, Customs & International Trade Services
$82k - $132k per yearBDO
Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Your Opportunity
BDO Canada’s Indirect Tax practice is seeking a Manager to join our growing Customs and International Trade Services (CITS) team. This role is a net new role that is advisory-focused and will support complex tariff, origin, valuation, and trade remedy matters across a national client base.
We are looking for a technically strong customs professional who can work directly with clients to navigate challenging customs matters and manage disputes arising from customs audits and help develop defense strategies.
Your Responsibilities
As part of BDO’s CITS team, you will:
- Advise clients on surtax/tariff exposure, customs compliance, and trade strategy across Canadian and U.S. regimes
- Analyze classification, valuation, origin, and trade remedy risks
- Develop defensible technical positions and draft advisory memoranda
- Lead and support clients through CBSA verifications, and dispute resolution matters
- Design and implement customs compliance frameworks and internal controls
- Communicate directly with clients and regulatory authorities
- Collaborate with tax, transfer pricing, and cross-border teams across Canada
- Contribute to practice development, knowledge management, and coaching of junior staff
This role involves both technical analysis and client-facing advisory responsibilities.
Your Experience and Qualifications
- University or college degree/diploma in a Customs and International Trade discipline
- Minimum 3–5 years of experience in customs advisory, international trade compliance, or regulatory dispute resolution
- Demonstrated experience handling customs issue resolution and verifications
- Experience at a professional services firm, CBSA, or in-house global trade function is a strong asset
- Strong working knowledge of:
- Tariff classification and valuation principles
- FTA Rules of origin
- Canadian surtaxes and trade remedy measures
- Proven ability to draft technical memoranda and regulatory submissions
- Excellent written and verbal communication skills
- Strong analytical capabilities and attention to detail
- Ability to manage multiple client engagements with competing deadlines
What We’re Looking For
The ideal candidate:
- Thinks analytically and approaches issues from a risk and defensibility perspective
- Is comfortable navigating ambiguity in evolving trade policy environments
- Can engage directly with clients and regulators
- Is interested in developing into a senior advisory role within a growing national practice
The expected range of compensation for this role is $82,000 - $132,000 annually.
Why BDO?
Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026 . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.
At BDO, our people experience is guided by three core pillars— Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.
- We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
- We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
- We support your achievement of personal goals outside of the office and making an impact on your community.
- We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm
Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.
Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.
Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us .
Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.
Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.
Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.
BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.
Privacy Policy | BDO Canada
Ready to make your mark at BDO? send your up-to-date resume to one of our Talent Acquisition Specialists.
To explore other opportunities at BDO, check out our careers page .
$6000 - $10000 per month
...Job Description: Position: International Trade Manager Location: Dubai / Middle East Region (Hybrid or Remote) Industry: International Trade... ...nationals with strong knowledge of GCC markets Requirements: Benefits: Skills: After Sales Service, BD, InternationalSuggestedFull timeRemote workRelocation$50k - $55k per year
...being of Canadians. As a leading wealth management organization, we are committed to leadership... ...to fill an opening for a Bilingual Trade Services Administrator to join our Trade Services... ...corrections, adhering to regulatory standards and internal standards to meet necessary deadlines...SuggestedTemporary workInternshipWork at office$53k - $63k per year
...being of Canadians. As a leading wealth management organization, we are committed to... ...to fill an open role with an incredible Customer Service Experience Representative to join our Contact... ...take pride in supporting not only our internal community but the communities in which...SuggestedLittle jobTemporary workInternship$4449 - $4676 per month
...Student Info Support 3 (Gr6) Job Title International Client Services Logistics Assistant Department... ...locations; ~Clearing shipments through customs by performing duties such as... ...SISC), CRM System, and other knowledge management resources, provides excellent information...SuggestedFull timeTemporary workInternshipWork at office$80k per year
...: Want to sprinkle a little magic into our customer success center? Do you believe that people come first, and that great service is the key to success? If you’re nodding your... .... ~2+ years in Customer Service management. You’ve got an enviable track record at getting...SuggestedFull timeCasual workWork at officeMonday to fridayFlexible hours2 days per week$96k - $144k per year
...business growth and exceptional customer and team member experiences.... ...groups, domestic and international, within TELUS. As trusted advisors... ...to the Director Taxation, the Manager International Tax will be part... ..., peers and external service providers Proactive planner...Full timeWork at officeRemote workFlexible hours- Job Description: Location: Remote / On-site (as required) Department: Global Business / International Trade Reports to: General Manager / Director of International Business Requirements: Benefits: Skills: Ad SalesFull timeRemote workRelocation
$70k - $90k per year
...seamless experience. We help our customers create beautiful, integrated,... ...that run smoothly for managers and members alike. We’re... ...About the role As a Customer Success Manager , you’ll start... ...analyze client data, and enhance service delivery Experience mentoring...Full timeWork at officeFlexible hoursEarly shift$70k - $90k per year
...resilience . Trusted by 550+ global customers, including Fortune 500... ...Enterprise Customer Success Manager Location: Vancouver BC Canada... ...management (SCRM) software-as-a-service (SaaS) company with scalable... ...Communicating to relevant internal stakeholders on customer activity...Long term contractContract workWork at officeWork from homeFlexible hours$120k per year
...— This is not just an email role. It’s a customer loyalty and retention role, with ownership... ...revenue. You’re great at creating and managing campaigns across email, SMS, push notifications... ...takes to be our next Customer Lifecycle Manager. Growth opportunity: This role...Casual workInternshipWork at officeFlexible hours$2000 - $4000 per month
...Job Description: International Consultation and Exchange Specialist Job... ...cooperation negotiations. 3. Provide customized international business consultation services for the institution's internal... ...business, economics, management, foreign languages, international...Remote jobWork at officeWork from homeOverseas- .... Job Description We are looking for a Customer Success Manager to work with our loyal customers. One of the significant... ...customer issues Manage expansion of products/services in customer base Drive internal continuous improvement project Identify upsell...Long term contractFull timeWork at officeLocal areaRemote workFlexible hours
$800 - $1400 per month
...Job Description: Customer service Job responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related...Full timeRelocationShift workNight shiftDay shiftAfternoon shift1 day per week- ...access to justice . Summary: We are currently seeking a Voice of Customer Manager to join our Customer Success Team in Burnaby, Calgary, and... ...drive and collaboration to help align priorities across different internal stakeholder groups while keeping our customers' voices at the...Full timeWork at officeLocal areaFlexible hours1 day per week
$17.5 per hour
...Job Responsibility: FRONT OF HOUSE CUSTOMER SERVICE At Small Victory, the mission is simple; always be the best part of someone's day. We like to remind people that sometimes the little things or simple pleasures can make someone's day just a little bit better. We...Hourly payFull timeCasual workRemote workMonday to friday- ...brokerage, a mortgage originations and servicing business, a Financial Services Marketplace and a content business... ...We’re looking for an Experienced Customer Service Broker to join our Insurance... ...Ability to multitask, prioritize, and manage time effectively YOUR...Full timeRemote work
$55k - $60k per year
...Location: Vancouver Office As a Customer Service Specialist for the US Market , you will serve... ...our high standards of service, managing the end-to-end customer journey from initial... ...master tools like Zendesk, Shopify, and internal CRM platforms. ~ Strong organizational...Full timeWork at office- ...expand Alloy’s Mid-Market and Enterprise customer segments. These customers represent a critical... .... As a Senior Customer Success Manager, you will operate with a high degree of autonomy... ...metrics used by different retailers and trade partners across the supply chain and with...Full time
- ...implementing quantitative models to identify trading opportunities in financial markets. The... ...modeling within the financial services sector. This position offers an exciting... ...trading models to improve performance and manage risk effectively Collaborate with team...
- ...Customer Success Manager Location: Vancouver, BC – Hybrid Reports to: Manager of Customer Experience Intiveo is growing and we're looking for a Customer Success Manager to own and scale our retention and expansion program. We have a strong foundation: an established...Full timeWork at office
$20 per day
...! As an Associate, Sales & Trading , you will be a key member of... ...point of contact for clients, managing their experience and guiding them... .... Support the team and customer through the transaction lifecycle... ...with operations, legal, and internal stakeholders to troubleshoot issues...Full timeInternshipSummer holidayRelocation$84k - $105k per year
...As a Customer Success Manager, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. You will be our customers' primary point of contact, responsible... ...and change prioritizations internally across the organization to help drive...Full timeWork at officeFlexible hours- ...Actively reach out to prospective customers, explore business opportunities, manage negotiations and secure contracts. Attend trade shows/relevant conferences. Support... ...skills Willingness to travel (i.e., customer meetings, conferences/vendor shows...Local area
$102.4k - $128k per year
...As a Senior Partner Customer Success Manager, you will join our growing Customer Success organization in a newly created... ...across the organization. Partnering with internal teams to manage escalations and ensure consistent service delivery. Mentoring and coaching team...Long term contractFull timeWork at officeFlexible hours$110k per year
...led pub-co audits at a small- to mid-size firm or managed reporting inside a listed issuer, and you’re ready to trade 70-hour busy-season marathons for high-impact... ...you have them ~ US GAAP experience ~ COSO Internal Control Certificate ~ Corporate income tax...Full timeRemote workSleeping nightsAfternoon shift- ...Pinnacle Fund Services (Pinnacle) is a privately-owned company headquartered... ...Canada the United States and internationally. Pinnacle provides clients... ...Investor Services Assistant Manager position to join our Team.... ...PPMs/OMs side letters and trade documents Provide periodic...Full timeWork at officeRemote work
- ...are passionate about helping our customers and communities embrace healthier... .... We are hiring for a Pharmacy Intern in their 2nd or 3rd year to support our Managed Care division in the Greater Vancouver... ...care plans, vaccination services, and chronic disease management programs...Internship
- ...leading supplier in Western Canada's wide-format printing and signage industry, is looking for a Full-Time Office Administrator / Customer Service Representative to join our growing team. Our office is conveniently located near the Brentwood area of Burnaby. We offer a...Full timeWork at officeMonday to friday
- ...driveline, sealing, and thermal-management technologies that improve the... ...with local product and service support through a network of... ...Sales Manager will engage with customers to grow, develop, and cultivate... ...forecast data · Partner with internal Dana teams (product, pricing,...Work at officeLocal area
$3000 - $5000 per month
...Tasks Co-ordinate administrative services Manage the operations of a department providing... ...knowledge Manage events Supervision ~ Customer service clerk Experience and specialization Target audience ~ International students Area of work experience...Permanent employmentFull timeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Customs & International Trade Services. Be the first to apply!
- coordinateur international Vancouver, BC
- responsable département service client Vancouver, BC
- case manager no experience Vancouver, BC
- project manager no experience Vancouver, BC
- directeur de service Vancouver, BC
- gérant de service Vancouver, BC
- responsable services généraux Vancouver, BC
- directeur service à la clientèle Vancouver, BC
- responsable service Vancouver, BC
- coordonnateur de service Vancouver, BC
