Office Administrator and Customer Service
Canadian Sign Supplies LTD. ( CSS )
Company Description: Canadian Sign Supplies, a leading supplier in Western Canada's wide-format printing and signage industry, is looking for a Full-Time Office Administrator / Customer Service Representative to join our growing team.
Our office is conveniently located near the Brentwood area of Burnaby. We offer a friendly, collaborative workplace where teamwork, professionalism, and a positive attitude are valued every day.
What You'll Do:
- Answer and direct incoming phone calls to the appropriate team members.
- Process customer orders from order entry through shipping.
- Respond promptly to customer inquiries by phone and email.
- Work closely with the sales team to ensure orders are processed accurately and efficiently.
- Assist with online store orders.
- Maintain office and kitchen supplies.
- Greet customers, visitors, couriers, and vendors.
- Receive shipments and prepare outgoing orders for shipping.
- Provide administrative and sales support as required.
- Process credit card payments and assist with Accounts Receivable.
- Assist with inventory tracking and purchasing.
- Create and schedule social media content.
What We're Looking For:
- Excellent written and verbal English communication skills.
- Previous experience in customer service and/or office administration is an asset.
- Basic knowledge of QuickBooks.
- Proficiency with Microsoft Office (Word, Excel, Outlook) and Gmail.
- Strong attention to detail with excellent organizational and multitasking skills.
- A positive attitude, strong work ethic, and the ability to work both independently and as part of a team.
- Experience with social media platforms is an asset.
- Ability to climb stairs and lift up to 25 lbs (11 kg).
Position Details:
- Full-Time
- Monday to Friday
- In-person position
- Location: Burnaby, BC (Brentwood area)
If you're organized, customer-focused, and enjoy working in a fast-paced, team-oriented environment, we'd love to hear from you! Please apply by submitting your resume via LinkedIn or by emailing it to ***email_hidden***.
Know someone who would be a great fit? Feel free to share this opportunity!
- This is an in-person, full-time position requiring availability Monday through Friday.
$85k - $105k per year
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