Assistant Shift Supervisor

Overview

Job Skills / Requirements

Overview

Reliable Assistant Supervisor to assist the evening site supervisor with monitoring guard performance and ensuring that all procedures are being followed. The ideal candidate should be ready to learn, adapt and be enthusiastic about joining a high-profile security department contracted by Manitoba Public Insurance. The role requires indoor/outdoor floor work on a consistent everyday basis and requires a level of suitable fitness levels for constant foot patrols while on duty.

The selected candidate will report directly to the assigned Evening Site Supervisor and the Security Program Manager and will be mentored accordingly while learning the role.   

Essential Job Functions: 

• Ensures that all services provided by staff assigned within the portfolio are delivered per the client’s wishes and best interests and in accordance with Paladin’s Code of Ethics. 
• Managing emergencies effectively and responsibly and provide required reports to Security Manager in a timely manner. 
• Respond professionally to site emergencies (alarms, medical emergencies, fires and other urgent matters) in accordance with site orders; 
• Coach and mentor all officers assigned to shift/ site, liaise with Security Manager to relay any performance or coaching instances; 
• Maintain detailed, working knowledge of the SOPs and their implementation; 
• Maintain the pass on binder and ensure that employees on shift, view and initial all items  
• Ensure all the month end testing is completed and recorded; 
• Monitor site visitors, camera, and alarm systems to ensure safety and access in accordance with site policies and procedures; 
• Prepare and maintain professional and effective reports regarding the activities, security violations and hazardous occurrences on site; 
• Ensure that their team members, upon arrival at the site, have their security guard license and their dress and deportment are appropriate; 
• Review daily Logs, TrackTIk Tour Reports and escalate to Security Manager any issues.  
• Ensure that all patrols are completed and logged in an efficient and timely fashion; 
• Ensure all the month end signup sheets, calendrers are put away and new ones posted Fire extinguisher testing is completed and recorded in timely manner. 
• Review and saving CCTV footage as needed for police investigation or requested by Artis REIT. 
• Ensure staff are adhering to relevant Occupational Health and Safety (OH&S) legislation and site-specific safety guidelines, and that staff have reviewed and understand Paladin’s OH&S policies and procedures. 
• Ensures proper on boarding and training are provided to newly hired staff and that newly trained staff are able to demonstrate an acceptable level of site knowledge. 
• Maintain and update building EBI Card Access changes as per tenant change requests when needed. 
• Ensure Security Desk and Security Office are maintained in a professional manner, clear of clutter.  All required spread sheets are in stock and never run out. 
• Other duties as required from time to time. 

Required Qualifications: 

• Excellent Verbal and Written Communication.
• Radio Protocol skills.
• First Aid & CPR Training.
• Non-Violent Crisis Intervention. This will be trained in-house, but the suitable applicant should have a general understanding prior.
• Excellent Observation and Learning Skills.
• Guard Experience. Minimum 2 years of security experience.
• Supervisor Experience. Minimum of 1 year of supervisory experience is considered an asset.
• Flexibility with hours as needed to ensure site stability.

This job description is not intended to be all-inclusive. The incumbent may be required to perform other related duties as required from time to time to meet the changing operational requirements of the company.

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance