Software Engineer (Internal Tools & Systems)

We are on the hunt for a Software Engineer to join Internal Tools + Systems team!

As a Software Engineer, it’s your job to recognize strengths and weaknesses where they exist, provide feedback, and challenge your colleagues. You’ll lead by example, mentor others, and champion the vision of the company. You will be successful in this role if you are able to accept ownership for effectively developing solutions that improve the merchant experience.

On this team, you’ll be building the internal tools and systems that power how the business operates day-to-day. We work closely with teams across Data, Marketing, Support, Fraud/Risk, and Partnerships to create the services and interfaces they rely on to make critical decisions and take action. Whether it’s enabling smarter fraud detection or supporting operational workflows that drive key business processes, our work sits at the center of how the company runs. The impact is immediate and far-reaching- what we build directly improves how effectively teams can operate and scale.

Are You Our Next Builder?

• Motivated to build internal platforms that directly impact operational teams’ decision-making and efficiency. You must be able to converse with these teams regularly (along with the area Product Manager) to define and refine scope of deliveries and ensure optimum performance.
• Excited by the opportunity to join a growing & scaling company and the unique challenges that it poses.
• A willingness to try new things and believing that failure leads to inquiry to improve your technical abilities and processes.
• Thrilled about being able to spread your ideas and influence throughout the organization.
• You approach software development as your craft, with a strong desire to learn continuously and improve.

KEY COMPETENCIES

• At least 4-5 years of professional software development experience
• Education might include a Bachelor's, technical degree , bootcamp or other certifications in computer programming, computer science or object-oriented software development, or equivalent.
• Experience with independently delivering features and leading technical projects that involve multiple developers.
• Strong Experience with MySQL or other SQL database systems and query optimization.
• Proficient in at least one programming language (PHP Laravel experience would be a bonus!)
• Experience with Vue3 or similar JavaScript frameworks, i.e. React, Angular.
• Experience with Docker, CI/CD pipelines and cloud platforms such as AWS or GCP.
• Experience with API development and BigQuery tooling.
• Familiarity with API-first designs, Kafka events and Kubernetes deployments would be a bonus!

Not checking every box? Please apply anyway! We know that candidates have different experiences that may make them a great fit for this position and for Helcim. We believe that diversity and having an inclusive culture is not only the right thing, but key to our long-term success. Diversity brings more experience, view-points, knowledge and insight about our future. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.

The Role: What You’ll Own

• Software Engineering: Be a key member of the software engineering team, understanding and translating product requirements into deliverables, following the best practices of software development. Write clean & tested code and deliver it as per project commitments with minimal escaping defects/issues.
• Collaboration: Work in a highly collaborative environment with cross-functional teams (Product/Design/DevOps/Data/Risk Analysts) to clarify requirements, propose technical approaches and deliver solutions. Independently develop and design features (fullstack) within the financial payment and supporting systems, spanning multiple services.
• DevOps & Automation: Build Continuous Integration/Continuous Deployment (CI/CD) pipelines through GitLab to increase automation. Work to ensure the reliability of systems using our production observability platforms.
• Process Improvement: Be on the lookout for ways to improve our development processes. Be a role model for high engineering standards.
• Deployment & Maintenance: Deploy and maintain projects through cloud infrastructure such as AWS or Google Cloud Platform, investigate production issues and deliver fixes that improve stability, data integrity and trust in the tools used by operational teams.
• Data Analysis: Easily discover new insights through our BigQuery Data Warehouse.

Helcim: The Big Picture

Helcim was founded with a mission at heart: to be the world’s most loved payment system. From the very start, we knew that we wanted to be different from every payment processor out there. We want the merchants we serve to feel supported and see us as a trusted partner rather than simply just another “cost of doing business.” We are relentless in our pursuit to provide a radically transparent and honest payments solution that flat out saves business owners money, all while treating them like human beings.

At Helcim, we build a team of engaged, caring and intelligent people. In return we provide an environment where you can be excited to come to work each day and tackle these challenges with an amazing team. Learn more in our culture book; The Way of the Helcim.

The Helcim Culture: How We Work

• We Are Builders: We don't wait for solutions; we create them.
• The Harder Path: We choose what’s difficult because it’s more rewarding.
• Creating Trust: We earn it every day by being our best selves.
• Company of Many: We’re a collective force. Great teams do great things.

The Perks: Why You’ll Love It Here

• Ownership: Every single team member gets Stock Options. You own a piece of what you build!
• Health First: Comprehensive benefits + a Health Spending Account (HSA) starting on Day 1.
• Flexibility: Hybrid life! We’re in-office Mon/Wed/Fri and remote Tue/Thu.
• Family Support: Top-ups for maternity/parental leave and "bonding breaks."
• Rest & Recharge: Paid vacation + a full company break in December.
• Growth: $500 annual training budget to keep your skills sharp.