Digital Controls Technical Specialist

Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including Traneand Thermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Our BrainBox AI Workplace Presence model dedicates specific in-office days each month to focus on relationships learning and innovation.

Whats in it for you:

A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Our teamincluding BrainBox AI Nuvolo and morecombines technical expertise with advanced analytics to create data-driven solutions that add real value for customers communities and the planet. Whether youre advancing AI in HVAC or driving analytics for greater efficiency your ideas will help engineer solutions for stronger communities and a sustainable world.

Join our fast-growing Artificial Intelligence company asaDigital Controls Technical Specialist. Your mission: ensure smooth operations without ever leaving your the first to spot and address issues coordinate solutions and keep a vigilant eye on our buildings. This is a desk-based role no fieldworkrequired.

Your overarchingobjectivebeing tomonitortroubleshoot our deployed models on customer sites in real-time.

What you will do:

LeadTechnical Operations

• Oversee system architecture configuration and integration for Cloud BMS deployments.
  Lead remote troubleshooting optimization and commissioning efforts for IoT devices HVAC controls lighting and refrigeration systems.

• Ensure platform reliability uptime and performance through proactive monitoring and issue resolution.

• Design develop and test control programs and sequences for IoT devices andbuildingautomation systems.

• Act as a subject matter expert incloudbasedbuilding automation control logic and communication protocols (BACnet ModbusLonWorks etc.).

• Provide advanced technicalexpertiseto support sales customer success operations and implementation teams.

Empower and Mentor Teams

• Train andmentora team ofcontrolsspecialists fostering knowledge sharing growth and technical excellence.

• Provide constructive feedback and promote a culture of collaboration innovation and continuous learning.

• Serve as the escalation point for complex technical challenges and system-critical incidents.

Customer and Stakeholder Collaboration

• Partner with clients to understand needs define requirements and deliver tailored solutions.
  Communicate directly with customers to address issues service requests escalations and system updates.

• Proactively manage customer expectations and ensure alignment with established SLAs and contractual commitments.

• Contribute to drafting or reviewing SLAs to support quality control and algorithm development processes.

Drive Continuous Improvement

• Analyze system performance data toidentifyoptimization opportunities and implement innovative solutions.

• Collaborate with development data science and algorithm teams to enhance integrations and deployment workflows.

• Lead documentation improvements including test procedures QA/QC resultsstep by stepguides and product reviews.

• SupportKnowledge CenteredService (KCS) improvements and applyshiftleftpractices to increase troubleshooting efficiency.

• Maintain comprehensive technical documentation for internal teams and customers.

Operational Support

• Contribute tomaintenance and system updates on client systems ina remotecapacity.

• Perform analytical testing (QA/QC) for new product validation stability assessments andreleasereadiness.

• Stay current with advancements in IoT cloud technologies building automation and control system standards.

• Provideafterhours coverage(nights weekends holidays) whenrequired withappropriate compensation.

What you will bring:

• Diploma in mechanical electrical or buildingenvironmentsengineering technology or equivalent trade/field experience.

• 3-5 years of experience with building automation and HVAC control systems preferably in the IoT domain.

• Experience training mentoring or coaching junior team members or peers.

• Strong experience with cloud platforms (AWS Azure Google Cloud).

• Hands-on experience with BMS software programming and hardware (Distech Schneider Electric Delta Controls etc.).

• In-depth knowledge of building automation systems HVAC/mechanical systems electrical refrigeration and building operations.

• Experience commissioning HVAC automation controls and building management systems.

• Proficiencywith BMS communication protocols (BACnet ModbusLonWorksDIIInet).

• Strong Unix/Linux OS experience including scripting and command-line operations.

• Solid IT and networking knowledge (configuration troubleshooting architecture).

• Experience with electronics testing equipment circuitry and control panel wiring.

• Ability to multi-task work autonomously and collaborate across departments.

• Familiarity with Python MQTT RESTful APIs andNodeRED.

• Tridium Niagara 4 certification is an asset.

Language Requirements

• French-English bilingualism is required.
• In addition to fluency in French successful candidates must have full professional proficiency in English in order to support and collaborate with English-speaking clients colleagues and/or various stakeholders.

Annual Base Salary Range or Hourly Base Pay Range:

$66300.00 - $94850.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer : We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.

This posting is for an existing vacancy. The position is imminently available and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.

Required Experience:

IC