Senior Specialist, Learning Design & Delivery

07/16/2026

250 Yonge Street

Human Resources

Identifies business needs and delivers effective, performance-focused learning solutions aligned to both the Early Talent & Onboarding and Technology & AI Enablement strategies for Canadian Commercial Banking. Designs, develops, and manages learning programs to build capability, drive performance outcomes, and support strategic priorities. Ensures consistent execution of program components, including change management, communication, and sustainment strategies.

Culture & Leadership

• Fosters a culture aligned to enterprise values, promoting continuous learning and development.
• Contributes to an inclusive and collaborative team environment.
• Demonstrates accountability for high-quality execution and delivery.
• Supports a learning culture that encourages innovation, knowledge sharing, and professional growth.

Strategic Advisory & Influence

• Provides insights and recommendations based on analysis of business needs, performance gaps, and learning outcomes.
• Supports the development and execution of learning strategies aligned to business priorities.
• Applies sound judgment to identify opportunities and recommend learning solutions that deliver business value.
• Collaborates with stakeholders to influence adoption of learning solutions and ensure alignment.

Program Design & Management

• Designs, develops, and manages learning and performance-focused programs (including needs assessment, learning strategy, design, and delivery approach).
• Supports measurable sustainment strategies and prioritizes enhancements based on stakeholder input and program performance.
• Works across multiple initiatives, ensuring delivery within timelines, scope, and quality expectations.
• Assists in facilitation and delivery of learning programs for leaders and employees.

Analytics & Reporting

• Analyzes learning data and program performance to generate insights and recommendations.
• Monitors and tracks key program metrics, identifying and addressing issues proactively.
• Supports reporting and measurement practices to demonstrate impact and inform continuous improvement.

Communication & Engagement

• Supports development and execution of communication strategies to drive engagement and program adoption.
• Develops and delivers clear, tailored messaging for diverse stakeholder groups.
• Ensures alignment of communications with broader business and enterprise priorities.

Execution & Risk Management

• Executes learning programs and initiatives with a strong focus on quality and efficiency.
• Identifies, analyzes, and mitigates program risks, escalating issues as appropriate.
• Applies risk management practices and adheres to policies, frameworks, and regulatory requirements in all activities.

Stakeholder & Vendor Management

• Builds and maintains strong relationships with internal and external stakeholders.
• Ensures stakeholder alignment and supports collaboration across teams.
• Participates in vendor management activities, including monitoring performance, service levels, and costs.

Continuous Improvement & Innovation

• Monitors industry trends and emerging practices to enhance learning programs.
• Identifies opportunities to improve program effectiveness, efficiency, and learner experience.
• Applies analytical thinking and creativity to solve problems and evolve learning solutions.

Qualifications & Skills

• 4–6 years of relevant experience or equivalent combination of education and experience.
• Experience in learning design (Articulate, Storyboard, PowerPoint), development, and facilitation.
• Strong program management and execution skills.
• Advanced analytical and problem-solving capabilities.
• Strong communication, collaboration, and stakeholder management skills.
• Ability to influence and support decision-making through data-driven insights.

Salary

$56,000.00 - $103,500.00

Pay Type

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.