Field Service Representative
GE HealthCare
GE HealthCare seeks a Field Service Representative to provide technical service and repairs for diagnostic imaging equipment to hospitals and clinics across Newfoundland and Labrador, with travel to neighboring provinces and the USA for training required.
Responsibilities
- Deliver preventative and remedial service on diagnostic imaging systems including installation and calibration
- Provide technical support outside normal business hours and participate in on-call rotations
- Document service calls, analyze service history, and maintain customer and internal service records
- Manage repair parts cycles to meet business targets and communicate daily with customers
- Develop advisory role with assigned hospitals and coordinate with field customer team and account managers
Requirements
- Technical diploma in electronics engineering or equivalent experience
- Valid Canadian driver's license and passport
- Proven customer service skills with strong communication abilities
- Technical troubleshooting and analytical skills
- Ability to work independently and lift up to 35 lbs unassisted
- Proficiency in Microsoft Office and web applications
- Experience responding to customer concerns and interfacing with internal and external stakeholders
Vacancy posted 7 days ago
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