Systems Engineer, Associate

Business Unit : SDFX Studios
Position : Systems Engineer, Associate
Location : Toronto, ON (Hybrid)
*Pay Range : $26.00 - $33.65 CAD hourly

POSITION SUMMARY:
Company 3 is a global leader in media and entertainment services for film, video, and online  content. With operations in Los Angeles, New York, and around the globe, the company  employs over 3,500 of the most talented, highly honored, and recognized artists and industry  veterans worldwide.  SDFX Studios is a premier global visual effects and post-production company specializing in high quality 2D-to-3D theatrical conversions, animation, and comprehensive VFX services.
The Associate Systems Engineer will support VFX infrastructure and technology for the business  unit. You will participate in deploying infrastructure and supporting creative and production  staff, partnering with your local team on projects and initiatives.

MAIN DUTIES:
The Associate Systems Engineer will support both Windows and Linux desktop infrastructure, as well as support the other members of the group with duties across all areas of technology. They will collaborate with IT, support, and engineering teams to ensure people and infrastructure are able to function. Answer helpdesk support and queries and escalate issues to other team members, document IT functions and data-center inventory on an on-going basis and participate in companywide IT projects and initiatives supporting the local engineering team. They will assist with datacenter operations including racking, cabling, and hardware lifecycle, and administer and maintain supporting infrastructure:

• Windows Desktops (Windows 10 and Windows 11)
• Linux Desktops (Rocky)
• MacOS Desktop
• DNS and DHCP and related operations
• On-boarding and off-boarding of staff.
• Assist other members of team on projects and tasks where appropriate.

WHAT YOU BRING:
The ideal candidate will bring previous experience in Computer Science, Information Technology, or equivalent experience. They will bring hands-on experience with Linux and Windows desktops. They will bring a keen understanding of systems engineering and a willingness to learn new technologies and IT principles. They will bring experience supporting technology and staff in a creative environment. Additional desired skills include:

• Strong understanding of Linux and Windows Desktops
• Understanding of virtualization technologies
• Understanding of automation of IT and Engineering tasks
• Understanding of Windows Server technologies such as Active Directory
• Understanding of networking principles and protocols.
• Excellent communication, documentation, and troubleshooting skills.
• Ability to lift up to 20 pounds for datacenter tasks.
• Prior experience in VFX and media & entertainment environments is a huge asset.
• Understanding of networking principles and protocols
• Work on site 4 days a week.
• Participate in after-hours, weekend, and holiday on-call rotations.

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. To the extent required by applicable law, the Company will contact candidates who are interviewed, within 45 days of their last interview, to advise as to whether or not a hiring decision has been made.