Specialist, Campaign Operations

Location : Hybrid - Sherbrooke & MontrealHere's how you will contribute to the success of the companyAt Sherweb, we work to simplify the cloud for IT professionals so they can focus on what matters most, helping their customers succeed.As a Campaign Operations Specialist, you will play a critical role in bringing marketing campaigns to life. You will be responsible for executing campaigns across our marketing technology stack, ensuring campaigns are launched accurately, efficiently, and at scale.This role sits at the intersection of marketing, technology, and operations. You'll work closely with Growth Marketing Managers, developers, and the Marketing Operations Manager to build, deploy, troubleshoot, and continuously improve marketing initiatives across multiple audiences, products, and markets.The Marketing Operations Manager will provide operational guidance, process direction, training, and support to help ensure campaigns are executed consistently and effectively.Success in this role requires strong attention to detail, systems thinking, and a passion for operational excellence.Here's what your day-to-day will look like in this roleExecute and deploy marketing campaignsBuild and execute campaigns across CRM and marketing automation platformsSupport campaign execution and workflow management within Dynamics and other marketing technology platformsConfigure email campaigns, automation journeys, forms, audience segments, and workflowsSupport high-volume, multi-campaign execution while maintaining strong operational accuracy, consistency, and adherence to established processesMaintain strong operational accuracy while working within structured processes and governance frameworksManage campaign workflows and system configurationConfigure and maintain campaign components across marketing systemsUnderstand dependencies between campaign workflows, landing pages, forms, audience data sources, and connected systems to prevent downstream operational issuesPartner with developers and technical teams on landing pages, integrations, and operational implementation requirementsIdentify and prevent operational issues before they impact campaign performanceSupport quality assurance and launch readinessExecute QA and testing processes before campaigns go liveIdentify, troubleshoot, and resolve operational issues, workflow errors, and deployment challengesEnsure campaigns align with operational standards, documentation, and established best practicesSupport ongoing improvements to campaign quality and execution consistencyCollaborate across teamsPartner closely with Growth Marketing Managers and campaign stakeholders to support execution requirementsPartner closely with the Marketing Operations Manager to support campaign execution, operational consistency, process adherence, and continuous improvement initiativesWork cross-functionally with developers and operational teams to support campaign delivery, issue resolution, and troubleshootingContribute operational insights, troubleshooting findings, and execution-related recommendations during campaign reviewsSurface recurring execution issues, operational friction points, and process gaps to support continuous improvement effortsSupport operational excellenceMaintain and update campaign documentation, workflows, and operational resourcesParticipate in operational training and process improvement initiativesSupport data quality and campaign tracking requirements to enable accurate reporting and attributionHelp improve the scalability, efficiency, and consistency of marketing operations over timeHere's what you need to have and master to get the jobMust-Haves2–5 years of experience in marketing operations, campaign execution, marketing automation, or related operational rolesExperience working with CRM and marketing automation platformsStrong attention to detail and commitment to execution qualityExperience building campaigns, workflows, audience segments, automation journeys and Microsoft ExcelStrong organizational and time management skillsAbility to work within structured operational processes and governance frameworksStrong communication and collaboration skillsNice to HaveExperience working in B2B or B2B2B marketing environmentsExperience with Microsoft Dynamics or similar CRM platformsFamiliarity with AI-assisted workflows within marketing automation or CRM environmentsExperience partnering with developers or technical teamsExperience supporting multi-channel campaign executionWorking RelationshipsThis role works closely with:Growth Marketing Managers to support campaign execution and deliveryThe Marketing Operations Manager to ensure adherence to operational standards, governance processes, and execution best practicesDevelopers and technical teams to support integrations, landing pages, and troubleshootingCross-functional stakeholders to support campaign delivery and operational excellenceSkills That Will Help You SucceedSystems thinking and problem solvingAttention to detailOperational disciplineCollaboration and communicationAdaptability and continuous learningProcess improvement mindsetAbility to manage multiple priorities with accuracy and consistencyComfort working in a fast-paced and evolving environmentBenefits Of Working At SherwebSherweb is first and foremost a culture where our customers’ needs are at the heart of everything we do, supported by Sherwebers committed to living our values of passion, teamwork, and integrity.Dynamic and flexible work environmentBeautiful offices designed for collaboration (Sherbrooke and downtown Montreal)Access to cutting-edge tools and technologiesA results-driven culture where ideas, actions, and expertise are recognizedSupportive colleagues from diverse professional and cultural backgroundsA generous employee referral program Flexible Total Compensation PackageBase salary between $52,000.00 and $68,000.00 per yearVacation allowance based on prior experiencePaid time off starting on day one (vacation and personal days)Employee benefits program with savings at local merchants Unlimited growth opportunitiesClose relationship with your direct manager and open communication to support your developmentMultiple learning and development opportunitiesTools to track your progress and support career growth A vibrant social life (Sherweblife)A rich calendar of virtual and in-person activities designed to foster connection throughout the year.At Sherweb, we believe in transparency and pay equity. The salary range provided is intended to give an indication of what you can expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. The final compensation package will be tailored to reflect the selected candidate’s qualifications and expertise, ensuring we remain competitive and fair in our offers.Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.