Food Bank Helper

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE SUMMARY: Every position contributes to the spiritual and social mission of The Salvation Army. The Foodbank Helper assists in the operations of collecting and processing donations to the Williams Lake Salvation Army, practicing good stewardship of resources. The incumbent will assist in the weighing and sorting of daily food donations and fill the Shareshelf as needed while following FIFO (first in, first out) practices.

Responsibilities & Expectations

The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:

• Willingness to work within the mission, vision & values of The Salvation Army
• Follows work practices to ensure the efficient delivery of services
• Follows policy on the use of donated foods
• Keeps simple records and completes incident reports as necessary
• Works with volunteers in a positive and respectful manner
• Processes donated items: unloading, sorting, spacing, and loading items
• Creates and maintain donor/donation records and reports statistics
• Replenishes inventory levels based on supervisor’s directions
• Operates commercial scale
• Works with team members in building safety: including light cleaning and reporting needed maintenance to supervisor; assists in general cleanup, snow removal, garbage, and compost removal
• Will be responsible for receiving phone calls, receiving donations, handling public inquiries within Williams Lake Salvation Army’s policies
• May be responsible for serving breakfast and lunch in the community kitchen
• May be asked to support the kitchen with dishes
• Perform other related duties as assigned

HEALTH & SAFETY

• Work in compliance with OH&S Act and Regulations and abide by TSA H&S policies and procedures.
• Report workplace hazards, dangers, injuries, illness, or close calls in a manner required by TSA
• Keep work areas clean and hazard free

WORKING CONDITIONS

• This position is a temporary contract position funded through a grant
• Working hours will be set in consultation with supervisor according to grant stipulations and operating needs
• Work location is within Community & Family Services Facility
• The incumbent works in generally agreeable conditions, with the following exceptions
  • Odors
  • Garbage
  • Dirty Environment
  • Excessive noise
• Required to lift up to 50lbs
• The incumbent may be exposed to the risk of minor harm, injury or illness due to:
  • Exposure to infectious diseases
  • Possible exposure to illicit drugs and alcohol
  • Musculoskeletal injury due to improper lifting technique
  • Sharp objects
• The incumbent must take the following precautionary measures (in addition to H&S rules):
  • Universal precautions
  • Employ proper lifting techniques, use equipment and tools as necessary
  • WHMIS training/certificate

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct .

EDUCATION AND EXPERIENCE QUALIFICATIONS

Education, Qualifications and Certifications:

• High school diploma or equivalent
• Foodsafe 1 basic an asset
• CPR, First Aid and Non-Violent Crisis Training an asset

Experience and Skilled Knowledge Requirements

• Preference given to those with prior warehouse/non-profit experience

Skills and Capabilities

• Excellent customer/donor service ethics including the ability to deal with the public in a friendly, non-judgmental manner
• A proven ability to work in a team setting, as well as a willingness to take personal initiatives
• Ability to stand for long periods of time
• The ability to adapt to change and interruptions to a normal work routine, and work in a fast-paced environment
• Adaptability to change and frequent interruptions
• Ability to lift more than 30 pounds
• Agreeable to a flexible, non-routine schedule
• The ability to maintain confidentiality
• Willingness to work within the mission, vision & values of The Salvation Army
• Follows work practices to ensure the efficient delivery of services
• Follows policy on the use of donated foods
• Keeps simple records and completes incident reports as necessary
• Works with volunteers in a positive and respectful manner
• Processes donated items: unloading, sorting, spacing, and loading items
• Creates and maintain donor/donation records and reports statistics
• Replenishes inventory levels based on supervisor’s directions
• Operates commercial scale
• Works with team members in building safety: including light cleaning and reporting needed maintenance to supervisor; assists in general cleanup, snow removal, garbage, and compost removal
• Will be responsible for receiving phone calls, receiving donations, handling public inquiries within Williams Lake Salvation Army’s policies
• May be responsible for serving breakfast and lunch in the community kitchen
• May be asked to support the kitchen with dishes
• Perform other related duties as assigned
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $18.25 to $21.04 with a maximum of $23.82.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email View email address on ca.workus.org if you have a need for any accommodation and we will be pleased to discuss this with you.