Senior Organizational Effectiveness Advisor

Strengthen institutional effectiveness at McGill University through process improvement, service redesign, and strategic implementation. This full-time Senior Advisor role works across Faculty units.Reporting directly to the Dean, the position improves workflows, roles, accountabilities, and service quality across complex academic and administrative environments. You will establish implementation frameworks, reporting tools, and knowledge-management practices while monitoring risks and progress. The role requires collaboration with leaders, professional staff, central University stakeholders, the Office of the Provost, and Horizon McGill. You will also support staff development, engagement, recruitment, and culture-building initiatives.Key Responsibilities:
Review and improve processes, workflows, roles, and accountabilitiesEstablish tools supporting consistency and knowledge managementMonitor initiative progress, risks, issues, and delivery adjustmentsCoordinate resource considerations and cross-functional implementation alignmentRepresent the Dean in internal and external forumsRequirements:
Master’s degree in education, administration, development, or related fieldSubstantial progressively responsible experience in complex organizationsExperience with process improvement and service redesignExcellent judgment, discretion, and relationship-building abilityExceptional written and oral communication skillsApply institutional analysis, service improvement, and implementation expertise while advising McGill University leadership on organizational effectiveness.
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