Body Shop Production Manager

Brand StatementRev Up Your Career at CARSTAR Sunridge in Calgary, Alberta!
Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group,
CARSTAR Sunridge embraces
Kaizen
—‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.
At
CARSTAR Sunridge, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.
Start your engine - your next great opportunity begins here!
As part of the
Kaizen Automotive Group ,
CARSTAR Sunridge is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:
Competitive Compensation
Dental & Extended Health Coverage
Company Pension
Paid Time Off
Life & Disability Insurance
Employee & Family Assistance Programs
Vehicle Purchase & Service Discounts
Paid Professional Development
Company‑Wide Appreciation Events
And SO MUCH MORE!
OverviewThe Body Shop Production Manager is responsible for overseeing the daily production operations of the collision repair facility, ensuring vehicles move efficiently through the repair process while meeting company standards for quality, safety, customer satisfaction, and profitability. This role coordinates technicians, estimators, parts personnel, and vendors to optimize workflow, maintain production schedules, and achieve key performance targets.
Key Responsibilities
Manage daily production activities within the body shop to ensure efficient vehicle flow and timely completion of repairs.
Develop and maintain production schedules, assigning work based on technician skill levels, workload, and repair requirements.
Monitor repair progress and proactively address bottlenecks, delays, or quality concerns.
Coordinate with estimators, parts departments, insurance partners, and technicians to ensure repairs are completed accurately and efficiently.
Conduct regular repair status reviews and production meetings with staff.
Ensure compliance with OEM procedures, company policies, safety regulations, and industry standards.
Monitor productivity, cycle time, gross profit, and other key performance indicators.
Support quality control inspections and ensure all completed repairs meet company standards before vehicle delivery.
Assist with employee coaching, training, performance development, and workforce planning.
Maintain a safe and organized work environment and promote a culture of continuous improvement.
Address customer concerns related to repair timelines or production issues when required.
Collaborate with the Body Shop Manager to achieve operational and financial objectives.
Qualifications
Minimum 3-5 years of experience in collision repair, body shop operations, or automotive production management.
Strong understanding of collision repair processes, automotive refinishing, structural repairs, and workflow management
Experience leading and motivating teams within a fast-paced production environment.
Proficiency with collision management software and estimating platforms.
Strong organizational, planning, and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities and meet deadlines.
Valid driver's license with a satisfactory driving record.
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