Senior Project Manager, IT Operations

Job Responsibility:

Senior Project Manager, IT Operations

Toronto or Markham, ON

Salary Range: $90,000 - $120,000 /yr.

Intellifi is a leading fintech company in the Canadian Mortgage Industry. We are looking for a Senior Project Manager to join our growing team. This is an exciting opportunity for emerging talent in the growing fintech industry. You can be a part of the changing landscape by building the next generation of B2B mortgage software solutions. The team is expanding and looking for smart, technical and eager self motivators.

You will have a blend of responsibilities that will require a hands-on approach in being a key contributor to the IT Operations team. Intellifi believes in achieving the highest possible quality, and maintaining our reputation for ease of use, performance and reliability. If you're passionate about driving innovative solutions to market, this role is for you!

Role and Responsibilities:

• Build and maintain client relationships, understanding and documenting their specific requirements
• Manage project phases efficiently, ensuring timely, budget-compliant completion
• Lead stakeholder meetings, providing regular project updates and communication
• Create detailed project plans, establish goals, budgets, and resource needs
• Identify and escalate project risks as appropriate
• Keep accurate records of project changes, adhering to change management protocols
• Allocate tasks and manage daily operations within the project team
• Facilitate regular meetings to set and review project objectives
• Provide project status updates in managerial meetings
• Support deployments and releases, including after-hours supervision
• Collaborate with internal stakeholders on IT projects related to Infrastructure, Data Operations, Integration, and Security
• Lead IT infrastructure and data management projects, aligning with organizational goals
• Manage integration and security projects, ensuring system connectivity and data protection
• Conduct risk assessments focusing on infrastructure security and data integrity
• Control project timelines and budgets, ensuring efficient resource utilization
• Maintain clear communication within project teams for consistent progress
• Create and uphold project documentation
• Coordinate with external partners for project success
• Stay updated with IT industry trends and apply these to current and future projects
• Ensure regulatory compliance in project execution
• Offer technical guidance and foster a collaborative environment within project teams
• Assist in developing IT policies and procedures for operational efficiency and security
• Address additional IT needs as the organization evolves and perform other duties as assigned

Skills and Qualifications:

• Bachelor's or Master's degree in Information Technology, Computer Science, Business, or related field, with a minimum of 8 years in project management
• Comprehensive understanding of IT infrastructure, data operations, system integration, and cybersecurity
• Demonstrated success in managing complex IT projects, ensuring timely and budget-compliant delivery
• Proficient in project management methodologies like Agile, Scrum, and Waterfall
• Exceptional problem-solving skills, adept in handling intricate IT challenges
• Strong leadership and communication abilities, with experience guiding diverse teams and effectively engaging with various stakeholders
• Skilled in risk management, quality assurance, and compliance with IT regulatory standards
• Agile and adaptable to evolving technology landscapes, implementing IT best practices
• Excellent organizational skills, capable of juggling multiple tasks and meeting tight deadlines
• Familiarity with project management tools (e.g., JIRA, Asana, Microsoft Project)
• Project Management (PMP) or IT Service Management (ITIL) certification preferred
• Proactive, creative, and collaborative with a detail-oriented mindset
• Ability to thrive in a fast-paced environment, with a strong passion for technology and client-focused flexibility
• Background in IT or application projects within fintech or related sectors, especially in the Canadian mortgage industry, is advantageous

Benefits and Perks

Some of the benefits we offer at Intellifi include:

• Health and Wellness Spending Accounts
• Health, Drug, Vision, and Dental benefits
• Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
• RRSP Matching Program
• Maternity / Parental Leave Top Up Program
• Discounted gym memberships
• Travel assistance and EAP
• Business Casual dress code
• Company social events + sport teams
• Hybrid work arrangements
• Education reimbursement Training and mentoring programs
• And more!

About Us

Welcome to Intellifi, where our mission is “Lending Solutions Simplified”. This is more than tagline for us - it's our commitment to every customer, business partner and team member.

While we have decades worth of experience and expertise in Commercial Services and Technology, Residential Services, and Residential Technology, we aren't standing still. From the adventurous start ups to the established institutions with billions in assets, and to those we have yet to serve, we owe it to our dozens of clients to always be moving forward.

At Intellifi we believe that a culture of innovation, creativity and partnership is what enable us to provide executable end-to-end solutions to the various lenders in the residential and commercial industry in Canada. Where hi-tech meets hi-touch, we are a team of experts providing a selection of technology products and lending operations services that helps create efficiency in loan management for both our clients and their customers.

Equal Opportunity Employer

Intellifi is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legallyprotected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process by emailing View email address on ca.edajobs.com.

We want to hear from you!

If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.