Lcms Customer Support Engineer
Allozymes
Use LC, LCMS, and LCQTOF expertise to solve customer problems as an Agilent Field Service Engineer. This full-time role offers remote work and 25% travel.Agilent seeks an engineer who can support laboratory customers through troubleshooting, repairs, installations, and integrated solution delivery. The work spans instruments, applications software, operating systems, peripherals, and communications. Success requires continuous learning, clear communication, and commitment to customer satisfaction.Key Responsibilities:
Resolve LC, LCMS, and LCQTOF performance issuesInstall and optimize customer hardware and software productsDeliver fully integrated solutions without designing themPrevent interruptions by addressing potential equipment issuesCollaborate with Support, Sales, Marketing, and R&DRequirements:
Five years of relevant LC experienceScience degree or comparable relevant experienceStrong troubleshooting and problem-solving experienceClear written and verbal communication skillsEnjoyment of travel and customer visitsBring LCMS troubleshooting, integrated systems, and communication skills to Agilent customer support and laboratory service delivery.
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Resolve LC, LCMS, and LCQTOF performance issuesInstall and optimize customer hardware and software productsDeliver fully integrated solutions without designing themPrevent interruptions by addressing potential equipment issuesCollaborate with Support, Sales, Marketing, and R&DRequirements:
Five years of relevant LC experienceScience degree or comparable relevant experienceStrong troubleshooting and problem-solving experienceClear written and verbal communication skillsEnjoyment of travel and customer visitsBring LCMS troubleshooting, integrated systems, and communication skills to Agilent customer support and laboratory service delivery.
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Vacancy posted 1 hour ago
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