Commis à la réception d'un hôtel
$16.75 per hourFull-time
Halifax Tower Hotel /Comfort Hotel
- Work Term: Permanent
- Work Language: English
- Education:
- Experience:
- Diplôme d'études secondaires ou l'équivalent
- Industrie de l'accueil
- Hôtel, motel, centre de villégiature
- Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
- Résoudre les plaintes et les réclamations
- Accueillir les voyageurs en groupe, à leur arrivée et à leur départ
- Noter des réservations de chambres, les annuler ou les modifier
- Fournir des renseignements sur les installations et les services hôteliers
- Fournir des renseignements généraux sur les points d'intérêt dans le secteur
- Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
- Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
- Tenir les registres des chambres disponibles, des réservations et des chambres louées
- Suivre des mesures d'urgence et de sécurité
- Travail de bureau (p.ex.. télécopie, classement, photocopie)
- Répondre au téléphone et transmettre les appels et les messages
- Aider les clients/invités ayant des besoins spéciaux
- Communiquer avec les clients pour leur transmettre les messages de réveil demandés
- Fournir le service à la clientèle
- Système informatisé de tenue de livre
- Système de réservation informatisée (SRI)
- Vérification de casier judiciaire
- Souci du détail
- Travail sous pression
- Attitude axée sur le client
- Relations interpersonnelles efficaces
- Excellente communication orale
- Flexibilité
- Sens de l'organisation
- Fiable
- Débrouillardise
- Soir
- 1 an à moins de 2 ans
- Quart de travail
- Matin
- Jour
- Fin de semaine
- Hours: 35 à 40 heures par semaine
Études
Milieu de travail
Tâches
Systèmes de gestion (sig ou bd)
Sûreté et sécurité
Conditions de travail et capacités physiques
Qualités personnelles
Options de conditions d'emploi
Expérience
Options de conditions d'emploi
Vacancy posted 3 days ago
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