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Front desk clerk, hotel

$17 per hour
Full-time

Halifax Tower Hotel /Comfort Hotel

  • Education:
  • Expérience:
  • Education

    • Secondary (high) school graduation certificate

    Work setting

    • Hospitality industry
    • Hotel, motel, resort

    Tasks

    • Register arriving guests and assign rooms
    • Resolve complaints and claims
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Process guests' departures, calculate charges and receive payments
    • Balance cash and complete balance sheets, cash reports and related forms
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Provide customer service

    Computer and technology knowledge

    • Computerized bookkeeping system
    • Central reservation system (CRS)

    Security and safety

    • Criminal record check

    Work conditions and physical capabilities

    • Attention to detail
    • Work under pressure

    Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Organized
    • Reliability
    • Resourcefulness

    Employment terms options

    • Evening

    Experience

    • 1 year to less than 2 years

    Employment terms options

    • Shift
    • Morning
    • Day
    • Weekend
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 to 40 hours per week
Vacancy posted 28 days ago
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