Cannabis Team Lead (Supervisor)

Job Responsibility:

Cannabis Team Lead (Supervisor) (bring down your resume)

Spiritleaf - St. Vital is looking for a Cannabis Team Lead to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

In the role of Cannabis Team Lead, , you will support the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. Our ideal candidate will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restock and overall shop keeping, daily notes, excel reports.

The Responsibilities

CUSTOMER CONNECTION

• Supports environment of genuine customer connection
• Acts as an empowered team member, exercising decision-making skills to enhance each customer's experience
• Demonstrates extraordinary service
• Takes ownership of individual awareness of product knowledge

PRODUCT KNOWLEDGE

• Is knowledgeable of trends and supports brand messaging
• Gains understanding of how merchant skills impact business and the customer experience

TEAMWORK

• Supports new hires through mentorship
• Is self-aware and focused on self-development
• Collaborates with the team during morning and closing meeting

LEADERSHIP

• Daily and Weekly tasks are done.
• Gives directions to team and sets up, the day/week.
• Possesses strong written and verbal communication skills, strong assessment, and decision-making skills.
• Running Daily Excel reports and daily reports
• Provides insight to Spiritleaf Manager in relationship to the customer experience
• Participates in ongoing staff education and through sharing of product knowledge

QUALIFICATIONS

• At least 1 years' experience in a retail environment
• Proven success in offering an exceptional customer experience
• A passion for our product and changing the way the world sees cannabis
• A desire to have fun, laugh and support the customer and team member journey along the way
• You must be at least the minimum required legal age in your province, and be able to pass a police background check
• You must be a Qualified Cannabis Worker in addition to completing your provincial or territory training course and be able to provide a copy of the certificate

Job Types: Full-time, Part-time

Pay: $17.00-$18.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person