Remote Customer Service Team Lead - Sla & Ops Champion

Cencora, Inc.

AmerisourceBergen, dans le cadre d’un poste remote au Canada, recherche un Team Lead Service Client pour superviser les activités de support et les prestations associées. Le candidat dirigera les équipes sur les flux entrants, les SLA et les procédures, et pilotera l’analyse des tendances et des backlogs.Le candidat idéal possède 3+ années d’expérience en logistique et détient une certification CSCP/CLTD/CPIM ou équivalent, avec une forte orientation client et amélioration continue.
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