Coordinateur de Programme, Bilingue - Program Coordinator

Cencora seeks a bilingual program coordinator for patient and healthcare provider support services in Quebec City. The role involves administrative tasks, patient record management, adverse event reporting, and clinic operations support across multiple locations.

Responsibilities

• Maintain accurate patient records in CRM and ensure timely document processing
• Handle incoming and outgoing communications including phone calls and faxes
• Review documents for adverse events and submit required reports
• Process copayment assistance requests and manage program-related administrative tasks
• Support clinic operations including inventory management, equipment ordering, and medication preparation

Requirements

• Fluency in English and French (speaking and writing)
• High school diploma or post-secondary education preferred
• Proficiency with CRM systems and Microsoft Office
• Strong organizational and communication skills
• Ability to manage multiple administrative tasks concurrently