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HR Operations Expert - Policy Specialist

$55 - $80 per hour
Full-time

Mercor

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: HR Operations Expert

Type: Contract

Compensation: $55–$80/hour

Location: Remote

Role Responsibilities

  • Build long-horizon people-ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.
  • Develop scenarios for employee inquiries with documented correct answers and benefits questions aligned with plan documents.
  • Construct lifecycle events scenarios, including onboarding/offboarding checklists and leave decisions with FMLA/ADA determinations.
  • Design HRIS work scenarios with data updates and benefits enrollment based on rule-based eligibility outcomes.
  • Ensure scenarios are challenging and require long sessions of focus.

Qualifications

Must-Have

  • 3+ years in HR operations or people operations.
  • Expertise in HRIS (e.g., Workday , Rippling , BambooHR , Gusto , Justworks ), leave administration ( FMLA , ADA ), benefits administration, or FLSA classification.
  • Comfortable with HR artifacts: policy responses, offer letters, change forms, leave decisions.
  • Clear written communication; articulate reasoning step by step and encode into deterministic rubrics.

Preferred

  • SHRM-CP / PHR certification.

Compensation & Legal

  • Hourly contractor

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Vacancy posted more than 2 months ago
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